After the general nucleic acid is made, the health code on the mobile phone will synchronize the sampled information, but sometimes it is prone to delay. For example, if there are more people sampling, there will be more data to be transmitted, which will easily lead to data upload delay.
In addition, if the nucleic acid test is done in other provinces, its own health code will not be sampled and recorded synchronously. So far, the health codes in different provinces have not been synchronized, so the nucleic acid detection records made in other places can't be found locally, and naturally there is no sampling mark to display.
What should I do if the nucleic acid has been sampled but the results have not yet come out?
2
wait patiently
If the nucleic acid has been sampled, but there is no result, don't worry. There are many people who may detect nucleic acid, which leads to the slow uploading of the result data. At this time, just wait patiently for the data to be uploaded.
Contact and consult
If you still can't find the results for more than one day, you can contact the nucleic acid test results to consult the reasons for the failure, and then solve the problem according to the reasons.
subsample
If the nucleic acid has been sampled, but the results are not obtained due to invalid sample sampling, contaminated test samples, personal identity information input errors and other reasons, then the nucleic acid test results can only be obtained by re-sampling.
What is the reason for the unsuccessful sampling of nucleic acid detection?
three
1, nucleic acid detection samples need to collect the throat swab of the subject, that is, samples need to be taken from the oral and nasal secretions of the subject. If the secretion of the patient's posterior pharyngeal wall is not collected, the result cannot be detected, and re-sampling is needed at this time.
2. Samples need to be properly preserved at low temperature as soon as possible after collection, because novel coronavirus is an RNA virus, which is easy to degrade and fail. If the failed samples are not detected successfully, they are also regarded as unsuccessful sampling and need to be re-sampled.
3. Unsuccessful sampling of nucleic acid detection may also be a reagent for nucleic acid detection, with pollution or error, which may also lead to failure to obtain results. At this time, it is necessary to replace qualified reagents for testing.