What department should expressway service area complain to?

Call 12328, the toll booth where you can complain. 12328 is the traffic and transportation service supervision telephone number. You can consult the relevant information you need, or you can put forward relevant opinions and suggestions by phone. Because the business scope of 12328 includes roads, waterways, road transport, urban passenger transport, maritime affairs, search and rescue and other business areas. For example, the business scope of highway and road transportation can correspond to expressway, so you can complain.

Regulations of People's Republic of China (PRC) Municipality on the Administration of Toll Roads

Article 12 The establishment of toll stations on toll roads shall be examined and approved by the people's governments of provinces, autonomous regions and municipalities directly under the Central Government in accordance with the following provisions: (1) expressway and other closed toll roads shall not have toll stations on the main lines except the entrances and exits at both ends. However, it is really necessary to set up toll stations between provinces, autonomous regions and municipalities directly under the Central Government. (two) on the same main line of the non-closed toll road, the distance between adjacent toll stations shall not be less than 50 kilometers.

Thirteenth expressway and other closed toll roads should implement computer network toll collection, reduce toll stations and improve traffic efficiency. The specific measures for network charging shall be formulated by the transportation department of the State Council in conjunction with the relevant departments of the State Council.