Citizen service center is a window, platform and bridge between government, non-governmental organizations and citizens. The eight functions of the Civic Center are government information disclosure, government online consultation, government decision-making hearing, social opinion collection, NGO service, NGO development, social autonomy and mutual assistance, and citizen development display. The work of the Citizen Service Center is as follows:
1, government information disclosure. Disclosure of relevant information in accordance with the Regulations of People's Republic of China (PRC) Municipality on Information Openness; Government online consultation: the district government and various functional departments provide policy guidance in the form of policy circulars, policy lectures, online interviews and online answers, so as to facilitate social organizations and citizens to understand policies, laws and regulations.
2, government decision-making hearing. The district government can listen to citizens' opinions and suggestions by holding hearings, policy consultation and publicity, so as to promote democracy and science in decision-making.
3. Solicit social opinions. Through various ways and channels, collect all kinds of social information related to citizens' demands and vital interests, provide channels for citizens to make suggestions and give timely feedback to relevant government departments.
4. NGO services. Provide places for NGOs to carry out public welfare services and enhance the overall image of NGOs; Non-governmental organization development: actively carry out information communication and exchange activities among non-governmental organizations and vigorously publicize the achievements of advanced non-governmental organizations in serving the society.
5. Social autonomy and mutual assistance. Establish community autonomous organizations and public welfare mutual aid organizations; Citizen Development Exhibition: provides a platform for citizens to display their talents and creativity, stimulates their social creativity, improves their civilized quality and enriches their spiritual and cultural life.
legal ground
People's Republic of China (PRC) Administrative Licensing Law
Article 5 The establishment and implementation of administrative license shall follow the principles of openness, fairness, impartiality and non-discrimination. Provisions on administrative licensing shall be published; Without publication, it shall not be used as the basis for the implementation of administrative license. The implementation and results of administrative licensing shall be made public, except those involving state secrets, business secrets or personal privacy. Without the consent of the applicant, the administrative organ, its staff and the personnel participating in the expert review shall not disclose the business secrets, undisclosed information or business secrets submitted by the applicant, except as otherwise provided by law or involving national security and major social interests; If the administrative organ discloses the above information of the applicant according to law, the applicant is allowed to raise objections within a reasonable period of time.
Applicants who meet the statutory conditions and standards have equal rights to obtain administrative licenses according to law, and administrative organs shall not discriminate against anyone.