1, personal information input error. When paying medical insurance, you need to enter personal ID number, name and other information. If the information entered is incorrect, the system will prompt that there is no registration information. Therefore, when you enter information, you should check it carefully to ensure the accuracy of the information.
2. The registration information does not exist. Some people do not register when paying medical insurance, or the registration information is wrong, and the system will prompt that there is no registration information. At this time, you need to go to the local medical insurance department for inquiry and registration.
3. System problems. Sometimes, the system will fail or update, resulting in information not being displayed correctly. At this point, you can try to log in to the system again, or wait for a while before making an inquiry.
If you encounter the above problems, you can take the following measures:
1, check personal information. Before paying medical insurance, carefully check personal ID number, name and other information to ensure that the information is accurate.
2. Go to the local medical insurance department to check the registration. If the personal information is correct, but the system still prompts that there is no registration information, you can go to the local medical insurance department for registration.
3. Contact relevant departments for negotiation. If the above measures can't solve the problem, you can contact the local medical insurance department or relevant departments to solve it through consultation.
Medical insurance reimbursement process
1, the insured shall go through the reimbursement procedures at the designated medical institution;
2. Submit ID card, medical insurance card, disease diagnosis certificate, original medical information and other materials;
3, which belongs to the scope of medical insurance reimbursement, shall be directly settled by medical institutions.
In short, paying residents' medical insurance shows that there is no registration information, which may be caused by various reasons. When encountering problems, keep calm, carefully check personal information and take corresponding measures to solve them.
Legal basis:
People's Republic of China (PRC) social insurance law
Article 28
Medical expenses that meet the basic medical insurance drug list, diagnosis and treatment items, medical service facilities standards and emergency rescue shall be paid by the basic medical insurance fund in accordance with state regulations.
Article 29
The medical expenses of the insured shall be paid by the basic medical insurance fund, and shall be directly settled by social insurance agencies, medical institutions and pharmaceutical business units.
The administrative department of social insurance and the administrative department of health shall establish a settlement system for medical expenses in different places to facilitate the insured to enjoy the basic medical insurance benefits.