Automatic voice response: 24 hours a day.
2. Manual consultation service: 24-hour service.
12333 The telephone consultation service hotline for human resources and social security is an important service platform for people's livelihood. Promoting the construction of telephone consultation service system for human resources and social security is conducive to unblocking the communication channels between human resources and social security departments and the public and improving their ability to serve the public.
Extended data:
12333 is the national public service telephone of human resources and social security system.
It mainly provides public services such as policy consultation, information inquiry, service guide, complaints and reports in the fields of employment, social insurance, personnel, talents, wage income distribution and labor relations. By the end of 20 17, the telephone consultation service of 12333 has achieved full coverage of cities and regions, with more than 4,000 people consulting and the total number of telephone calls answered each year reaching more than 80 million.
Charge standard:
Users only need to pay for local telephone communication when calling 12333. ?
Service content of 12333:
Consultation on labor security policies and regulations such as labor security legal work, employment management, salary (remuneration) welfare, labor relations, labor disputes, labor standards, skills training and appraisal, old-age insurance, unemployment insurance, medical insurance, industrial injury insurance, maternity insurance, etc. Inquire about the procedures and institutions for handling various labor and social security affairs.
People's Network-12333 became a 24-hour artificial hotline.
Baidu Encyclopedia-12333