1. Provide advice on policies, procedures and other public service information.
2 complaints, opinions and suggestions on administrative management, social management and public services.
3. Non-emergency management and service assistance within the scope of administrative functions and powers.
4. Report violations of laws and regulations and praise the efficiency and administrative efficiency of government departments and their staff.
Please note that the government service hotline is not a harassing phone call, but a platform to provide better public services and solve problems.