The service hotline 12345 is set up by local municipal governments in different ways, including telephone 12345 and network 12345.
12345 specific answering service of the mayor's hotline:
1. Public service information consultation on administrative functions, responsibilities, policies and procedures;
2 complaints, opinions and suggestions on administrative management, social management and public services;
3. Non-emergency management and service for help within the scope of administrative functions and powers;
4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report;
5. Praise the efficiency and administrative effectiveness of government departments and their staff.
For details, please refer to Baidu Encyclopedia-12345 Government Service Hotline and Yantai Municipal People's Government-14 1265: Reply to the proposal of "Improving the service attitude of taxi drivers in Yantai South Station and further polishing Yantai business cards".