If the keyboard of your computer fails during normal use, please check whether your computer uses software to change the keys. If so, please remove such software first, and then try again. If not, please turn on the computer and press F8 to enter safe mode to test whether your computer keyboard is normal. If it still doesn't work in safe mode, please go to the local service center as soon as possible to check your computer hardware problems.
Contact information of ASUS Computer National Service Center: /ServiceCenter.aspx? SLanguage=zh-cn
I hope the above answers are helpful to you. If the above suggestions still can't solve your problem, please visit the ASUS online technical website /impreale/imlink.html for technical support. Finally, I wish you success in your work and happiness in your life.