Why should I access the intelligent customer service robot?

The so-called intelligence is to liberate people and improve efficiency. Traditional manual customer service and recruitment training need time and cost. Some simple and useless conversations will kill the enthusiasm and efficiency of customer service personnel, and if not handled well, it will also affect customers' evaluation of the enterprise. Therefore, intelligent customer service robots are needed. On the one hand, it can save manpower, material resources and energy, reduce costs and improve efficiency. On the other hand, it can incubate robots, collect and analyze consulting contents and data independently, and help industrial enterprises improve their management. There are many SaaS services that integrate customer service robot functions, such as Netease Seven Fish. Looking at the future trend, intelligent customer service robots will become a good helper for enterprise customer service work and management construction.