Factory inspection consultation: what should customers pay attention to when they come to inspect the factory?

Customers ask enterprises to inspect their factories. The average customer has a good impression on the enterprise. They hope to learn more about the enterprise through factory inspection and promote cooperation between the two sides through factory inspection. When customers come to inspect the factory, it is no problem to do a good job in factory management and environment and do all the details well. You can refer to the following points. If you have any professional questions about factory inspection, you can consult the factory inspection consultant Dongguan Jianfeng Enterprise Management Consulting.

(1) Understand the details of foreign companies, such as company size, main products, target markets, etc.

(2) Understand the specific situation of customers in detail, including positions, hobbies, personalities, etc. Learn as much as you can;

(3) Understand the customs and etiquette of the customer's country. For customers from different countries, we should pay more attention to reception etiquette, and pay attention to our own dress and conversation when meeting customers;

(4) Be familiar with our products, not only the price, but also the materials, structure and packaging.

(5) Prepare business cards, samples of interest to customers, notebooks, pens, calculators, staplers, product atlases, quotations and other supplies and materials;

(6) There is no need to be formal in front of foreign customers, just be polite. When talking with foreign businessmen, be confident, neither humble nor supercilious;

(7) If your oral expression and listening are not very good, you must have a good foreign language translator;

(8) Be prepared to negotiate with foreign customers. Therefore, in addition to being familiar with the quotation and products, we should also imagine several negotiation plans in advance and think about countermeasures for various possible situations. Of course, improvisation is also very important;

(9) Don't forget to prepare inexpensive but memorable small gifts for customers. Not only can you win the favor of your customers, but your customers will be more impressed when they go back. Customers will think of you or the company every time they see a gift.