Then measures can be taken to drive away the follow-up and reduce losses. The tracking and monitoring of Cool Bird Amazon seller's assistant can effectively help sellers to monitor a commodity or a seller in real time, and know the information of tracked commodities in their stores in time, so that sellers can deal with sellers in time.
Second, contact the seller.
We in China pay attention to harmony. When we meet a seller, we must first analyze the situation and contact the seller, and send an email to warn the other party to take off the shelf. Pay attention to the sincerity and strong tone in the email. The other party may give up selling because his account is safe, but some rampant sellers will disagree and even accuse you in turn. The warning about email can only be seen by luck.
Then, lower the price of goods.
Better lower the price, but don't lose the shopping cart! It should be clear that the most important first step is to lower the price and get the shopping cart back. Opponents may also use the same method. Pay attention to their commodity prices not to drop too low, even if they lose money, they will want to cry at sunrise. At this time, you can use Cool Bird Amazon Seller Assistant to automatically adjust the price, synchronize the latest price data of Amazon official website every 15 minutes, and automatically adjust the price through the price adjustment rules, so as to help sellers better seize the shopping cart while ensuring profits.
Better try to buy it.
In the case that the warning letter is invalid, it is best to try to buy it. More effective communication when making statements (recording details) about purchasing the other party's products was quite popular a while ago. If the products sold by the other party are untrue or have quality problems, it is easy to complain successfully; If the other party's products are the same as yours, there is no quality problem, so it's hard to complain about success.
Try to contact Amazon
If friends have tried the previous steps, even if they send an email, they don't respond. You can also try to contact Amazon at this time.
After receiving the goods, please ask a friend to help report the seller's goods as fakes, click "Report the problem", and then select "Not substantially the same" for the goods.
Open A-to-Z claims to sellers, and use words such as "fake" and "fake" when reporting. The more detailed the information, the better.
Trend plan "trend plan"
Amazon has just launched the "transparency plan" soon, and I believe everyone has heard about it.
Simply put, after participating in Amazon's transparency program, brands can buy a certain number of traceability logos from Amazon, and each logo will generate a unique QR code, which will correspond to your sku participating in Amazon's transparency program. When you send FBA to Amazon's warehouse, Amazon will scan these QR codes and confirm that they are affixed and verified as authentic before you can enter the warehouse; If counterfeit products are found, Amazon will destroy them and remove your shopping cart.
When other sellers FBA go with you, he must get your traceability mark and put an anti-counterfeiting QR code on the product packaging, otherwise it cannot be put into storage; If it is self-selling, when he creates a listing, Amazon will ask the seller to provide the correct QR code for verification, otherwise the listing cannot be created.