Quality of pharmaceutical service.
I. Professional ethics
All pharmacists should * * * abide by the implementation of professional ethics, never allow the deployment and distribution of substandard drugs, and try their best to provide professional, true, accurate and comprehensive information for patients and protect their privacy.
Two, have a solid professional knowledge of pharmacy and traditional Chinese medicine.
1, pharmaceutical expertise
2, medical professional knowledge
Third, professional skills.
Transfer skills
Prescription adjustment: it is the most important content in all the work of pharmacists;
Dispensing work should be changed from "specific operation experience service" to "pharmaceutical technology knowledge service"
Counseling and medication education skills
1, medication consultation
(1) patients
The contents of consultation with pharmacists include: all drug-related problems.
Drug name, indications, medication methods, taking time, usage of special dosage forms, missed drugs and remedial measures after missing drugs, adverse reactions, alternative drugs, prices, whether they are included in the medical insurance reimbursement catalogue, etc.
(2) Physician's medication consultation
Information on new drugs and rational drug use (incompatibility and compatibility coordination)
(3) Nurses' medication consultation (nurses carry out doctors' orders and give medication to patients)
(3) Drug management skills
Check the name, dosage form, specification, dosage, quantity, packaging, expiration date and quality of the drug.
accept
According to the storage requirements, put it on the shelf, locate it and clearly mark it.
(d) pharmacovigilance skills
Pharmacovigilance is a scientific research and activity related to the discovery, evaluation, understanding and prevention of adverse reactions or any other problems that may be related to drugs.
(5) communication skills