Tool: mobile phone.
1. Go to the home page, open the mobile APP, and click the navigation bar at the bottom to go to the home page.
2. Click Search. In the homepage interface, click the search box at the top.
3. Enter the express delivery number to query, enter the express delivery number to query, and then click the query button to find out where the express delivery is.
Precautions for express delivery:
1. Due to various reasons, the express logistics information may be delayed. Under normal circumstances, the courier company will update the logistics information when the courier arrives at the transfer station or delivery station, so the logistics information may not be available immediately when the courier is just sent out. If you haven't updated the logistics information for a long time, you can contact the customer service of the courier company for consultation.
2. If the courier is lost, first contact the customer service of the courier company to explain the situation and provide the courier number and related information. The courier company will investigate, and if it is confirmed that the courier is lost, it will compensate according to the courier value.
3. Fill in the sender and recipient information correctly, or the sender and recipient information is incomplete or wrong, which may easily lead to the loss of express delivery. Choosing a reliable courier company and a reputable regular courier company can greatly reduce the risk of courier loss. Keep in touch. The sender and the recipient should keep in touch and communicate the express information in time.