Enterprise QQ is an online customer service and marketing platform tailored for enterprise users based on QQ's instant messaging platform. Based on the massive QQ user platform, we are committed to building a communication bridge between customers and enterprises, fully meeting the stable, safe and fast work requirements of enterprise customer service, providing scientific, complete and intelligent solutions for enterprises, and realizing truly efficient customer service and effective customer relationship management. Tencent has a large number of users. At present, the number of QQ active accounts is 70190,000, and the number of QQ simultaneous online accounts exceeds 10 billion. Its product line covers communication, consultation, entertainment and business, affecting more than 95% of China netizens. With the help of Tencent's massive user base and the unique customer communication and marketing function of enterprise QQ, it will help enterprises to explore more potential customers and capture fleeting business opportunities in a highly competitive market environment, and become an indispensable online customer service and marketing platform for your success. The main function is to manage the QQ number of an enterprise by multiple people with the same number, which can be managed online by multiple customers at the same time and realize efficient customer service through scientific and intelligent distribution; A large number of friends communicate smoothly. An enterprise QQ can accommodate 65438+ million friends, and more customers can hold it. At the same time, no matter how many online customers there are, they can communicate freely in time, and a customer service can easily answer multiple customers at the same time; Customized nicknames show dignity. You can customize the QQ nickname of the 800/400 telephone hotline according to your needs. It is both professional and easy to remember, which is conducive to enterprise promotion. Enterprise QQ exclusive nickname, highlighting the distinguished status of enterprises; Group messaging active marketing can send messages to a large number of users through enterprise QQ, which has strong controllability, high accuracy and high exposure, and enterprises can get the maximum benefit with the minimum investment. What's the difference between corporate QQ and personal QQ? Enterprise QQ users need to log in from the enterprise QQ client or the exclusive webpage of b.qq.com Enterprise QQ. The maximum number of friends that enterprise QQ can accommodate is 65438+ million, while the maximum number of friends of ordinary QQ is 500. Facing the enterprise, the interface is refreshing and concise, and the functions and applications are tailored for the enterprise. What are the advantages of enterprise QQ? Massive user support: Tencent has a large number of registered users. As of June 30th, 20 1 1 year, the number of QQ active accounts was 70 1 90,000, and the number of online accounts exceeded1100 million. The system can visit multiple QQ users at the same time, and save user data, which provides real and reliable data support for enterprise management and return visit. Unique business functions: the system can visit all QQ users, save QQ user data, facilitate customer management, and provide real and reliable data support for enterprise customer management and return visit; Providing unique value-added services and setting up functions such as mass sending and investigation are helpful for enterprises to carry out convenient online marketing. Full customer coverage: users who have not logged in or registered QQ accounts can also make smooth QQ calls with enterprises to achieve full customer coverage. Customers only need to click on the online customer service icon on the enterprise website to communicate with the enterprise customer service through the temporary dialog box generated by the system. Strong technical support: Based on Tencent's powerful software R&D and innovative foundation, we are committed to building a happy communication bridge between users and enterprise personnel, better enhancing the customer experience, further meeting the stable, safe and fast work requirements of enterprise customer service, and providing complete solutions for enterprises to achieve truly efficient customer service and effective customer relationship management. What scenarios does enterprise QQ apply to? Enterprises or individual merchants who have a large number of customer consultation needs and want to systematically manage their customers. A large number of customer inquiries: dozens or even hundreds of people come to consult every day and need to talk to dozens of customers at the same time. Systematic management of customers: there are many customers in contact every day. I want to classify customers systematically, and I need to pay a return visit to customers. I hope to push announcements and other information to qualified target customers.
Please accept it, thank you!