Time flies, and a year will be crossed in a blink of an eye. Looking back, although there was no vigorous victory, it experienced extraordinary tests and tempering. For each of us who pursues progress, it is inevitable to make an "inventory" of ourselves at the end of the year, which is also a spur to ourselves.
Looking back on 20xx years, under the correct leadership of the company's leaders, our work closely revolves around the company's business policy, purpose and benefit objectives, closely follows the key points and closely follows the company's various work arrangements. I did my duty in management. In order to sum up experience, continue to carry forward achievements and overcome existing shortcomings, the work of 20xx is summarized as follows.
The work of the administrative personnel department in 20xx can be divided into the following three aspects:
I. Personnel management
1, according to the actual needs of department personnel, recruit a group of employees in a targeted and reasonable way to equip each position.
2. Standardize the personnel files of all departments and establish electronic files, strictly review the files of all employees, and fill in all incomplete information.
3. Cooperate with purchasing and finance departments to strictly control the entry and exit of promoters.
4. Gradually improve the training mechanism, constantly send employees to study abroad, invite well-known companies to train employees, and strengthen internal training management.
Second, the administrative work
1. Handle the licenses of each store and conduct annual review as scheduled.
2. Communicate with relevant functional organs such as industry and commerce, taxation, drug administration, social security and banking. Make the company's external work smoother.
3. Contact newspapers, TV stations and other media to do a good job in publicity.
4. Do a good job in the procurement of internal office supplies, strictly review the use of office supplies in various departments, do a good job in the registration of goods recipients, and reasonably purchase office supplies with the principle of saving and reducing costs as the first principle.
Third, the management and operation of the company.
1, in line with the development of the market and according to the requirements of the company, formulate corresponding management systems. Improve the company's existing system, so that all work can be followed by laws and rules. In daily work, communicate with all departments and stores of the company in time, and put forward some guiding opinions on the work of all departments in time.
2. Gradually improve the company supervision mechanism. There is a good saying: employees will not do what you ask, but only what you supervise. To this end, the supervision and management of employees have been strengthened this year.
3. Strengthen team building and build a team with comprehensive business and high work enthusiasm. As a manager, we should give full play to the subjective initiative and work enthusiasm of our subordinates through "observing people's strengths, employing people's strengths, gathering people's strengths and developing people's strengths". Improve the overall quality of the team and establish a new image of the company that is pioneering, innovative, pragmatic and efficient.
4. Fully guide employees to take responsibility. In the past, the responsibilities of various functional departments of the company were unclear. Now, the responsibilities of various departments are gradually clear, requiring everyone to take the initiative to take responsibility.
As the head of the administrative personnel department, I am fully aware that I am not only a manager, but also an executor. If you want to lead a good team, you need to be familiar with the business, be responsible for specific work and business, and set an example. Only in this way can we ensure that everyone can take the initiative to undertake the work and let the company work normally.
The new year means a new starting point, new opportunities and new challenges. With the arrival of Lin and Beijing Tongrentang, it is both pressure and motivation for us, and we are determined to make persistent efforts to meet new challenges.
In 20xx, the Administration and Personnel Department will work in the following aspects:
1, improve the company system and realize standardized management.
Successful enterprises come from excellent management, and excellent management comes from excellent and perfect systems. With the continuous development of the company, improving the company management system is undoubtedly the basis of its sustainable development. Therefore, it is urgent to establish and improve a set of reasonable and scientific company management system. In order to further improve the company system and realize the standardization of management, the work in 20xx will be centered on this.
2. Strengthen training and improve the training mechanism.
The competition of enterprises ultimately boils down to the competition of talents. At present, the comprehensive quality of employees in all stores and departments of the company generally needs to be improved, especially the store managers and department heads, who shoulder heavy responsibilities. It is necessary to make a training plan according to the actual situation and really help them. In addition, complete the new employee orientation manual.
3. Assist the department work and strengthen team suggestions.
Continue to cooperate with stores and departments to help deal with various emergencies. 20xx is a year for people to expand and grow, and having a united and innovative team is the guarantee for their development. Therefore, strengthening team suggestions is also the focus of the administration and personnel department in 20xx.
In fact, it is said that "the difficulties in the world begin with ease, and the great things in the world begin with detail." As long as we work more carefully, communicate more and have a strong sense of responsibility, I believe the people will become stronger and stronger.
2.2022 Annual Work Summary of Administrative Staff Fan Wener
Under the correct leadership and strong support of the group company and the correct guidance of the leading group of Ningbo Wanda Commercial Management Company, in the face of the severe situation of fierce market competition, the administrative department closely focuses on management, service, learning and recruitment, and pays attention to the central hub role of the administrative department as a link between the preceding and the following, which has made positive contributions to the successful completion of the company's annual objectives and tasks. The work of the past year is summarized and reported as follows:
First, strengthen basic management and create a good working environment.
Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the administrative department has earnestly performed its duties and strengthened coordination and communication with other departments. The basic management work of the administrative department is basically standardized, and the related work is high-quality and efficient, which has created good conditions for the development of the company's work.
For example, the management of employee personnel files, training files, contract files and official seals is clearly defined and strictly regulated; The accuracy and timeliness of sending and receiving documents are achieved, and the official documents instructed by the leaders are handled in time without delay; The management and control of office consumables, the maintenance of office equipment, and the settlement and reimbursement of daily administrative business have been achieved normally and orderly. Successfully organized outdoor cultural development, badminton competition, reading essay, management, marketing training courses, employee health checkup and other activities, so as to be prepared before the activity, guided during the activity and have results after the activity, which was well received; The administration department has done its duty in dealing with people and things, personnel management, optimizing the office environment and ensuring the office order, which has set up a good image for the company and played a window role.
Second, strengthen services and establish a good atmosphere.
The core of the administration department's work is to do a good job in "three services", namely, service leaders, service employees and service square merchants. Over the past year, we have worked around the center and achieved the following three points in our service:
1, change passive to active. Focus on the key, difficult and hot issues of the company's work, and strive to make consideration the first and service the first. In particular, the daily work such as canteen, warehouse, procurement, control of vehicles and office consumables, and maintenance of office equipment managed by the administrative department is planned, measured, recorded and proactive. The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.
2. In the work plan, highlight 1-2 "key" tasks every month. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.
3. Innovation and breakthrough in working methods. Constantly improve and innovate the working ideas and methods to meet the needs of the company's development, and make new measures to promote the work of the administrative department in by going up one flight of stairs. Effectively change the service mode of administrative departments, improve work efficiency, and enhance service awareness and professionalism.
Third, strengthen learning and form a good learning atmosphere.
Administration? Cough money? In order to maintain the efficient operation of the administrative department, we must "recharge" in time and effectively perform our duties, so as to learn basic knowledge, deepen professional knowledge, cultivate self-cultivation knowledge and study hard. First, we must learn urgently needed knowledge, constantly supplement all aspects of knowledge and delve into the professional knowledge of the administrative department. Over the past year, our department has started from strengthening its own learning, earnestly studied the company's business processes, group systems and other business contents, effectively strengthened the consciousness of theoretical and business learning, and formed a good learning atmosphere.
3.2022 Annual Work Summary of Administrative Staff Fan Wensan
Busy and fulfilling 20xx years passed quickly, and I have been in the company for one year. In June last year 165438+ 10, he officially joined the company, engaged in administrative and personnel management. Over the past year, I have focused on management, service, learning and other work priorities, and paid attention to the pivotal role of the administrative department in connecting the preceding with the following, connecting the left and right, and coordinating all parties, and made positive contributions to the successful completion of various business objectives and tasks of the company in 20xx. This year's work summary and report are as follows:
First, the completion and achievements of key work this year.
1. Handling and annual inspection of various licenses of the company, as well as liaison and communication with external institutions. In 20xx, cooperate with relevant departments, successfully complete the replacement of relevant licenses after the change of the company's business address, complete the annual inspection of the company's licenses on time, organize and accept the inspection of government drug supervision, social security, fire protection and other departments, correct the industrial and commercial electronic information of enterprises, and maintain good relations with district industrial and commercial bureau, social security bureau, labor inspection brigade and other departments.
2. Budget and control of management expenses. According to the company's financial standard system, in order to reasonably control the management expenses of the enterprise, the administrative department has made a budget plan for the next month at the end of each month, and tried to control the expenses within the plan. I set up a ledger for the company's office space rental fees, utilities, office and labor insurance supplies, fixed assets purchase, communication fees between employees and the company, etc. And register one by one every month, and summarize and analyze the data at the end of the year, so as to budget and control the expenses more accurately and carefully in the coming year.
3, the company's fixed assets, office supplies and labor insurance supplies management. As an administrative department, purchasing, managing and distributing the company's fixed assets, office supplies and labor protection supplies is one of the important daily work of the department. After I entered the company, I first counted, registered and marked the company's existing fixed assets, then revised and formulated the management system of fixed assets and office supplies according to the company's actual situation, established the process of adding fixed assets, applying for instructions from relevant departments and general managers before purchasing, and collecting and distributing office supplies quarterly, which standardized the company's fixed assets and office supplies.
4. Management of company seals, documents and contracts. In 20xx, the administrative department drafted and revised the company's seal management, file management and contract management systems, standardized the official seal use registration process, and sorted out the company's files and contracts. In view of the fact that there are no factors affecting work efficiency, the contract circulation approval process has not been fully implemented, but the contract approval steps are temporarily merged into the official seal use approval, which avoids risks to some extent.
5. Employee compensation, benefits and performance appraisal management. 1/kloc-0 has been taking over the accounting and distribution of employees' wages and benefits since he joined the company in June. In the past 10 month, I completed the monthly salary accounting on time, assisted the general manager's office to formulate and improve the salary management system and performance appraisal management system according to the external market situation and the actual situation of the company, adjusted the monthly salary, social security base and provident fund of employees, ensured the rights and interests of employees, and made the salary management of the company more standardized. At the end of the year, according to the requirements of the group headquarters, make statistics on the implementation of the company's 20xx annual salary budget, and draw up the 20xx annual salary budget to ensure that the company's total salary does not exceed the prescribed standards and is competitive and attractive in the industry.
6. Daily personnel work and employee relationship management. In 20xx years, I handled the work of employees' entry and exit, confirmation, renewal, file transfer and storage on time and with good quality, and formulated and implemented the company's employee handbook, which further standardized the daily behavior of employees. On the other hand, cooperating with trade unions, actively listening to employees' voices, answering employees' questions in time, and organizing employees to participate in sports games, group tours and other activities have enriched employees' spare time life, improved employees' morale and kept employees' high work efficiency.
7. Contact and communicate with the group headquarters, and complete the assigned tasks on time. As a holding subsidiary of xx Group, Renfu Nuosheng maintains close contact with the Group, and the administrative department also undertakes daily contact and communication with the human resources, administration, legal affairs, secretary-general, strategy, trade unions and other departments at the headquarters. In 20xx, I * * * received more than 0/00 copies of notices and documents/kloc-forwarded by the group, earnestly completed or organized the completion of various tasks assigned by the group, and reported relevant materials on time, ensuring that the company's year-end "Headquarters Cooperation" score was free of any deduction items.
8. Assist the quality and sales department of the company to complete relevant work. The company's business philosophy is to manage and control each process with the quality assurance system as the main line. As a pivotal department, the Administration Department actively assists the Quality Management Department in the revision of quality system documents, training and testing institutions, warehouse renovation and process optimization. , and assist sales, procurement, finance and other departments in daily preparation and submission of materials to ensure the smooth operation of the company.
Two. Progress made this year
1. Through daily work and cooperation with various departments, I learned about the overall operation process of Funuosheng, infected and learned the team spirit of the company.
2. I deeply realize the importance of quality management system to an enterprise, have a new understanding of the role of quality management, and learn the relevant knowledge of drugs and GSP.
3. By handling administrative and personnel work alone, I have exercised and improved my adaptability and judgment.
Third, three thoughts on this year's work.
1, perhaps because of the lack of experience in pharmaceutical commercial enterprises before, I was not familiar with the operation process and rules of the enterprise at first, and I failed to meet and foresee the needs of other departments in advance. In the future, we should learn more about the work of various departments in order to better play the role of service and supervision.
2. Personal knowledge of medicine is not enough, so it is necessary to strengthen the study and understanding of basic knowledge of medicine, GSP knowledge, drug laws and regulations, especially the quality management system documents of our company.
3. Because the work I am responsible for is complicated, sometimes there is no good priority and time, so that some planned work can't be carried out. In 20xx, I will strengthen my personal time management level, improve my efficiency, and finish all my work in a more orderly manner.
Fourth, learn and grow.
1 20xx participated in the training organized by the quality management department, the self-study and testing of drug systems and regulations, the construction of talent system organized by the group headquarters, the use of E-HR system, "team execution" and legal risk control.
2. Advantages and disadvantages of this year's self-evaluation:
My advantages: outgoing, cheerful, helpful, conscientious, careful, correct, responsible, good at communicating with people, flexible in dealing with various problems and emergencies.
My shortcomings: professional knowledge needs to be improved, macro-planning and overall analysis ability needs to be improved, and the height of the problem is not enough.
4.2022 Annual Work Summary of Administrative Staff Fan Wensi
Looking back on the work in the past year, there are both progress and shortcomings. Here I will summarize and report my work from three parts.
In the past year, I made great progress in my work because of my efforts.
I. Personal behavior
When I first joined the company, as a new employee, I didn't know much about the college. In order to adapt to the new working environment, I accepted every job here, every colleague and every system of the college with a zero mentality. In order to know the situation of the college as soon as possible, I collected a lot of information from the college for study, and asked my colleagues for advice in time when I met something I didn't understand or knew. In this way, I mastered the situation of the college in the shortest time and laid the foundation for my senior high school entrance examination. Because of my hard work and outstanding performance, I was promoted to the trainee manager of the administrative personnel department in September.
During my tenure as the manager of the administrative personnel department, I worked hard, adhered to principles and did every job well. Honesty and principle are also the professional qualities that human resources work must possess. The administrative personnel department itself is a balanced lever to adjust the interests of enterprises and employees, and integrity ensures fairness and justice. For example, adhere to the assessment system when doing employee attendance assessment, and do not relax the conditions for anyone's personal reasons; Strictly abide by the college system in organizing meetings and participating in training, and take it as a benchmark. When the employee's behavior does not meet the requirements of the system, strictly implement the behavior stipulated in the system and punish its illegal behavior.
Second, management thought.
I appreciate Wang Shi's words in the "Global Connect" advertisement: "Everyone is a mountain, and the most difficult mountain to climb in the world is actually himself. Work hard, even if you take a small step forward, there will be new heights. " According to my understanding, different heights have different horizons and different angles of thinking. We should think from the perspective of leaders and colleges and master the overall concept. Only in this way can the programs and suggestions we provide be comprehensive and valuable; Only in this way can we take our work as our own business, put the interests of the school and students first, and truly share the worries and solve problems for the leaders and contribute our meager strength to the growth of students.
Third, actively organize employee activities and employee training.
Staff activity is an effective regulator to relax the tense working state, and it is also a way to increase team cohesion. Staff training is an effective method to improve staff quality, unify understanding, thoughts and actions. Therefore, in the last six months of my work, I organized employee activities and training for many times, such as organizing employee basketball games, skipping competitions, execution training, skills training and other projects, which were recognized by employees.
Iv. administrative services
Administrative work is a service work. It is our unshirkable responsibility to provide good services for all departments, cooperate with the work of all departments, establish the warmth of home for each employee and make each employee feel a sense of belonging. To this end, we first start with beautifying the office environment, conduct weekly hygiene appraisal and publish it, praise the good hygiene and criticize the poor hygiene, so that every employee can realize that the office is our home. Giving birthdays to employees is also a part of establishing corporate culture, so that employees can feel the care of their loved ones and the warmth of their families.
Of course, there are still many shortcomings in the work of the above year.
First, the planning is not strong. A plan is a compass for action. A good plan can allocate resources in advance, work in an orderly way, and achieve benefits at the lowest cost. However, in the past work, the imperfect planning system led to organizational confusion and reduced work efficiency.
Second, the recruitment efforts are not enough. Recruitment is the most energy-consuming work in the whole human resources work. In addition, the professional requirements of the college, especially the requirements for teachers, require both professional counterparts, academic qualifications and rich project experience, which requires us to screen through various channels. However, we only screened through the recruitment in ChinaHR.com and Zhilian.com, and most of these online resumes are college graduates with insufficient work experience, which can't meet our needs, which greatly limits our recruitment effect.
Third, the training is not systematic enough. Because the college's business is in the stage of development and expansion, but the quality of personnel can not meet the development of the college, it is necessary to carry out various trainings according to the requirements of different departments and positions. However, due to the busy daily work of various departments, my own ability to plan, implement and organize training is insufficient, and a more scientific training management system has not been established. For example, training is closely combined with personnel adjustment, and an assessment and promotion system can be established through grass-roots management training.
Fourth, the employee assessment work is not in place. There is no perfect assessment mechanism for employee recruitment, promotion, salary increase, post adjustment and dismissal. And there is no effective quantitative objective data for detailed comprehensive evaluation.
5.2022 The fifth model of annual work summary of administrative personnel
The administrative personnel department has been established for one and a half years. I am honored to participate in the growth of the administrative personnel department, from scratch, from the initial imperfection to today's maturity. Since 20xx, the team of administrative personnel department has gradually expanded, professional talents have been continuously introduced, the professional level has been greatly improved, the construction of human resources has been gradually standardized, and its functions have been gradually reflected.
Company leaders are extremely concerned about the construction of the administrative personnel department, which is undoubtedly a tonic for colleagues in the administrative personnel department. In the past, you may feel a little strange about the word "human resources" and wonder where the company intends to set up such a part. Through this year's joint efforts, we gradually gained the recognition and support of most people in all departments of the company.
This year, due to the shortage of some staff, some work can't be really carried out, and we have been doing basic work. Since Director Mo took office this year, we have sorted out the work of the Administration and Personnel Department, defined everyone's job responsibilities, and made the division of labor more detailed. The work this year is summarized as follows:
1. Collect and manage the personnel files of the company's employees, so as to make them more perfect, maintain the integrity of the company's files, and provide more correct information for future analysis. Because the contents of the document touched the relevant secrets of the company, I kept a high degree of vigilance and a strong sense of conservatism during the period. Assist superiors to master the status of human resources; Fill in and analyze various personnel statistics reports. Borrow the correct information for human resource planning.
Two, responsible for the labor contract, labor and employment and related procedures; So far, the signing of the labor contract has not been particularly smooth, mainly because the business personnel in the marketing department are scattered, there are fewer opportunities for concentration, and they are often in a hurry, resulting in some business personnel not signing the labor contract so far. Plan to strive for the opportunity of Chinese New Year and complete the signing.
Third, according to the company's system and the state's regulations on attendance and vacation management, correctly issue attendance reports on a monthly basis. Among them, employee attendance is a difficult point. It has been a year and a half since the company implemented the method of swiping cards at work, but the effect has not been very good because some employees can not adapt to the new attendance method. This year, the administration and personnel department specifically reiterated the attendance system for this topic, and improved the attendance system after consulting with the technicians of the comprehensive management department. However, due to the different nature of many jobs in the company, employees often need to manage their working hours flexibly and still can't produce satisfactory attendance data. However, in order to prevent some employees from exaggerating and ending unfair attendance, the attendance system needs to be improved.
Fourth, implement the company's rules and regulations and deal with employee rewards and punishments; After careful investigation, the administrative personnel department gave fair and just administrative punishment to some employees who did not abide by the company's rules and regulations, resulting in big mistakes or big mistakes in their work, and educated the parties concerned. This year, * * * about 10 people have been punished by the company in different degrees, and they are all familiar with their mistakes.
Verb (abbreviation of verb) Since the beginning of this year, the company has fully considered the welfare treatment of employees, and various welfare systems are being gradually implemented. For example, cigarettes for brand promotion, which used to be enjoyed only by marketers, are now realized in this department; Assist administrative staff to plan and implement monthly birthday activities, enriching employees' spare time life; Considering the safety of employees, the company also purchased Ping An group accident insurance and medical insurance for all employees. During the insurance period, an employee accidentally fell down, so we contacted the insurance company in time and applied for the corresponding training, which solved the worries of the employees. And so on, these have greatly mobilized the enthusiasm of employees, thus playing a role in motivating employees.
6. Manage sales promotion personnel. Since September this year, the Administration and Personnel Department has taken over the management of the promotion staff. Through data collection and analysis, it is found that although the corresponding management system has been formulated, it is found that many markets are not strictly implemented according to the system, which is arbitrary and the personnel growth rate is too high. Promoters are an important part of Wu Ye God Market, so it is urgent to strengthen the management of the promotion team. Next quarter, we plan to re-establish the management system of sales promotion personnel as soon as possible and strictly follow the rules and regulations. Control the growth rate of personnel and improve the overall quality level, and reserve more business talents for the company in the future.
7. Assist in the specific daily work of recruitment, including issuing recruitment notices, collecting and summarizing application materials, arranging interviewers and tracking the implementation of interviewers;
Eight, help to establish positive employee relations, reconcile the relationship between employees and management, and assist in organizing various activities of employees; In addition, with the guidance and help of some leaders, the staff attendance system, labor contract management methods and other related personnel systems have been revised to make them more humane and fair, in line with the company's "people-oriented" talent concept.
For individuals, the next step is to strengthen their study after serious work and constantly improve their professional quality, so as to face greater challenges and not be eliminated by the trend of the times. Cherish the hard-won opportunity and do every job in a down-to-earth manner. The responsibility of the administrative personnel department will be heavier in 20xx, and the administrative personnel department must arrange to implement the work plan for the new year and speak with actual work performance.