The subject mentioned that I passed by with a consultant tonight and started talking immediately. Tell the subjects about popular science and immediately confide that this service is reserved for an audience, not a psychological counselor. Instant chat services include voice chat and text chat. The audience is generally not a psychological counselor who has undergone distance psychological training, so the service cost of the audience is generally tens of dollars an hour, rather than hundreds of dollars an hour like a psychological counselor. Of course, different listeners may have different abilities and attitudes.
Second, the problem analysis
Pour out your troubles, and I am eager to be understood and recognized, and give effective help. Direct denial of repression violates the neutral position of the consultant/listener. The listener's description is too arbitrary, subjective and empirical. As a listener, you can disagree with the idea of confidante, but you can't criticize subjectively, let alone stand on the opposite side. When the listener's mood swings or feels offended, he should immediately stop to ease communication, instead of chattering. The listener not only opposes the confidante, but also causes secondary harm. Judging from the current information, this is really a bad service.
As far as the current information is concerned, the subject said that the listener was unprofessional, didn't make mistakes, didn't get help, but was hurt. It's really hard, and he's hurt after spending the money.
Three. Suggestions for follow-up consultation and help
Pay attention to the other person's label and profile when choosing the person for help, and try to choose the one related to the help-seeking problem. The focus is on the number of people served and the favorable rate. Novices and suggestions with low praise rate should be selected as appropriate. For a series of problems or persistent problems, it is recommended to choose the same person to solve them.
Four. Advice on asking for help
There is a difference between the solution of seeking help and the solution of workplace problems. You need to pay attention to whether the problem you expect to solve is to adjust your mentality or solve the workplace problem. How to face PUA in the workplace, how to solve it and how to adjust your mentality when you are PUA in the workplace are two completely different problems. So be clear about which problem you are looking forward to solving.