1, check your account system settings on the computer. Download a Niu Qian software on your computer and log in to your Taobao account.
2. Then set up the system to see if there are any problems.
3. Security Settings-Anti-harassment-The first option cannot be checked.
4, security settings-anti-harassment-security verification-you can add me as a friend without my verification. Then have a conversation, and you can receive the message.