Dangdang wants to buy books online, how to contact customer service?
Some people say that Dangdang doesn't have sellers who have been serving us like Taobao and Tmall, but it's not true. Dangdang only has some goods without the service of asking questions from time to time, and many other goods have the service of sellers. First, open Dangdang and log in to your Dangdang account.
2. After logging into the account, we choose the goods we bought online. For example, we choose middle-aged clothes on the home page, and then click enter.
3. At this moment, we come to the content page of the goods. In the upper right corner of the commodity price page, we can see a picture of the word merchant.
4. We put the mouse on the picture of this business word, and then click the arrow button above, and the business information will pop up. In the pop-up page, we click the online customer service button above.
5, click on the online customer service, a small browser window will pop up, in this window we can talk to the seller.
How does Dangdang contact the merchants? Urgent!
Click directly on the name of the merchant behind the product picture to enter the merchant store. The merchants in the store will indicate the contact information, including telephone number and QQ ~
I hope I can help you ~
Why does Dangdang have no customer service?
Hello, Dangdang's self-operated products have not yet launched real-time customer service. If you encounter problems in the shopping process, you can contact Dangdang customer service for consultation at any time. At present, merchants have launched real-time customer service. You can click the "Contact Merchant" icon on the menu page/new shopping cart page/store home page, and the merchant customer service will answer your questions. Please understand, thank you.
How does Dangdang contact the seller?
Hello, if you buy self-operated goods on Dangdang, you can contact Dangdang customer service for information and delivery. Dangdang's customer service email address is [email protected]. If you buy the goods sold by a merchant that has cooperated with Dangdang, you can click the "Contact Merchant" icon on the single product page/new shopping cart page/store home page, and the customer service of the merchant will answer your questions. Please understand, thank you.
How does Dangdang contact the seller?
Oneself have pocket customer service, just contact directly, please understand, thank you ~
What is the customer service phone number of Dangdang?
Dear Dangdang customers, hello: Dangdang customer service hotline 0 10-5 1236699, 400- 106-6666 is available 24 hours a day. Please understand, thank you!
How does Dangdang contact the seller?
You can click the "Contact Merchant" icon on the menu page/new shopping cart page/store home page, and the merchant customer service will handle it for you. Thank you.
How to find the chat records between Dangdang and customer service?
Hello, I'm glad to answer your question.
At present, the online chat tools of merchants do not support viewing chat records. If there is a problem with the order, you can provide the order number and contact Dangdang customer service for handling.
Please refer to help.dangdang/index for customer service contact information of Dangdang.
I hope my answer is helpful to you.
If you have any other questions, you can keep asking. Your adoption is my motivation!
How does Dangdang Bookstore's book website contact customer service?
There will be at the bottom of the website.
I bought this book from Dangdang. I need to consult customer service. What is the customer service phone number of Dangdang?
Hello, the customer service numbers of Dangdang are 0 10-5 1236699 and 400- 106-6666. At the same time, you can also contact customer service by email. Dangdang's customer service email address is [email protected]. Please understand, thank you.