Steps of deleting customer service chat records in Tik Tok Mall by software:
1. Open Tik Tok. Make sure that you have downloaded and installed the latest version of the Tik Tok application and logged into your Tik Tok account.
1. Enter Tik Tok Shopping Center. On the Tik Tok application homepage, click the "Mall" button in the bottom navigation bar to enter the Tik Tok Mall page.
1. Enter the customer service chat. On the page of Tik Tok Mall, find the goods or shops you talked to the customer service.
1. Open the chat log. Click to enter the product or store page, and find the customer service chat portal on the page, which is usually displayed as "contact customer service" and "online consultation".
1. Delete the chat record. In the customer service chat interface, look for the option to delete chat records. Due to the difference of Tik Tok version and interface design, the specific location and form may be different.
1. Confirm deletion. Follow the prompts or instructions to confirm the operation of deleting chat records. You may need to reconfirm or enter your password.
Personal advice:
-After deleting the chat history, the deleted content cannot be recovered. Please be careful.
Please note:
-According to different versions and regions, the interface and functions of Tik Tok Mall may be different. The above steps are for reference only, and the specific operation may be slightly different. It is recommended to operate according to the version and region of Tik Tok you are using.
-If you encounter any problems or confusion in the process of deleting chat records, it is recommended to contact Tik Tok's official customer service or related support team for accurate help and guidance.
I hope the above steps can help you delete the customer service chat record of Tik Tok Mall. If you have any other questions, please feel free to ask!