"12348" is a special telephone for legal consultation of municipal, district and county judicial bureaus and legal aid centers for the public. Accept legal advice from the masses, cooperate with the mediation of civil disputes, timely reflect the information of people's legal needs, guide and accept legal aid applications, and safeguard the legitimate rights and interests of poor and vulnerable parties, judicial justice and social stability.
"12348" legal service telephone work responsibilities, mainly to answer legal advice and popularize legal knowledge; Implement internal linkage and do a good job in door-to-door service; Communicate external information and do a good job of case diversion; Strengthen regional cooperation and do a good job of coordination and linkage among functional departments; Do a quick response to prevent disputes from intensifying; Abide by relevant regulations and provide legal aid; Master social conditions and public opinion and be a good party and government worker; Accept social supervision and improve the service quality of legal service institutions.
Extended data
With the continuous improvement of the public awareness rate of "12348" legal service hotline, the number of consultation telephones in the first half of the year increased significantly compared with the second half of 2009, with 9,043, an increase of 16.03% compared with the second half of 2009, of which 7,879 were answered in the central city, an increase of 6.65438 compared with the second half of 2008.
The data of the people who called for consultation showed that there were 2,964 vulnerable groups such as migrant workers, farmers, disabled people, unemployed people, low-income households, military families, minors and the elderly, and there were 3,269 female consultants, accounting for 32.78% and 36. 15% of the total number of consultations respectively, which also reflected the "65,438+"in our city.
Baidu Encyclopedia-12348