Xiaomi TV 24-hour service hotline: 400-6855-774
Xiaomi TV Maintenance Service Description:
1, door-to-door service time (Monday to Sunday 8:00-2 1:00)
2. The captain arrives at the destination 30 minutes after receiving the order (except in special circumstances).
3. All repaired electrical appliances shall be guaranteed for 3 months to 1 year, and the warranty documents shall be provided.
4. The master comes to the door wearing work clothes and holding a work permit and a charging manual.
Service process:
1. Call the service number: Our service covers the whole city and there are branches in all districts. So, when your Xiaomi TV breaks down, please don't worry. Call Xiaomi TV: 400-879- 13 15 to solve your troubles immediately!
2. Repair Xiaomi TV: Describe the fault of Xiaomi TV, so as to send the right person to solve your troubles. You need to describe the type, model and fault of Xiaomi TV, as well as your contact information and address. We need to discuss a suitable on-site service time according to your schedule and our schedule.
3. Make an appointment for on-site service: We will arrive at the site on time according to the scheduled on-site service time. When it is convenient to start the machine, we will try the fault first to correct it. Xiaomi TV maintenance engineer found out the general cause of failure after testing and investigation.
4. Forecast the required cost: Before troubleshooting, report the cause of the failure and the cost of repairing the failure, so as to be aware of it. At the same time, you can also give up maintenance because the price exceeds the budget.
5. Troubleshooting: If you agree to the service fee, we will immediately repair the machine for you until the troubleshooting. After troubleshooting, check whether the fault is eliminated on the spot until you are satisfied.
6. Add warranty certificate: In order to solve your worries, we will leave a certificate for the service provided, which will indicate the cause of the failure, the result of maintenance, the maintenance cost, the warranty time, and our service phone number and complaint phone number.
7. Clean up the maintenance site: The service is not over yet, and we will also clean up the service site, such as cleaning up the maintenance garbage and restoring the items that were moved before due to maintenance.
8. End the service process: Thank you for your support of our service! If you need anything in the future, we will continue to provide you with satisfactory service.
Refer to the above contents: Chen Ke Electrical Appliances After-sales Maintenance Center-Xiaomi TV After-sales Service Phone 2022 has been updated (today/updated).