Politeness is the most basic moral norm that human beings require people to abide by in order to maintain the normal life of society. It is gradually formed in people's long-term life and communication, and is fixed by traditions, customs and habits. The following is the English expression of office etiquette I compiled for your reference, hoping to help friends in need.
Office etiquette is a formal code of conduct, which makes professional contact pleasant and fruitful. When you start working in a new environment, some programs may seem clumsy or wasteful to you, but resist the urge to make changes immediately. Find out how things are done and why. Observe how others answer the phone, get dressed, decorate the desk or office space, eat snacks at work, and circulate memos. Before sticking to your own priorities, establish others' priorities in your mind. Any changes you initiate will be more effective after you are familiar with the customary procedures.
Office etiquette can make professional life pleasant and efficient. Now that you have just started working in a new environment, you may find it difficult to use some etiquette properly, or even think it is red tape, but don't change it immediately. Pay attention to what to do and why to do it: answer the phone, get dressed, arrange the desk and office area, eat in the office, circulate documents and so on. You should make an impression on other people's behavior first, and then determine your own code of conduct. It will be more effective to start making some changes after you are familiar with the established habits.
Every office has its own name, and everyone is called by their first names. After listening carefully to what others call them, new employees should do the same.
Every office has a fixed habit of addressing someone by name or title. New employees should follow their habits and pay attention to what others call them.
No matter what your position is, no matter how small the task or help is, it is appropriate to say "thank you".
No matter what position you are in the company, even if someone does you a small favor, say thank you.
Office etiquette English: first day at work
Zhang Hai: Good morning, Mr. Mo. Nice to see you again.
Zhang Hai: Good morning, Mr. Mo. I'm honored to see you again.
Mo: Nice to meet you. As long as you work hard, the future is boundless.
M: Nice to meet you. A good beginning is half the battle. I hope you have a bright future.
Zhang Hai: Thank you. Can I meet my colleagues?
Zhang Hai: Thank you. Can I meet my colleagues?
Mo: Sure, come with me.
M: Of course. Come with me.
Mo: Yi Di, I'd like you to meet a new colleague, Zhang Hai, who just graduated from Tsinghua University.
Mo: Yi Di, I'd like you to meet a new colleague. She just graduated from Tsinghua University.
Yi Di: Nice to meet you.
Yi Di: Nice to meet you.
Zhang Hai: I am a newcomer in the workplace, and I hope to get your guidance.
Zhang Hai: I don't have any work experience. Please give me more advice.
Yi Di: That's all right. If you need help, I'll try my best to help.
Yi Di: You're welcome. If you need help, I'll try my best.
Zhang Hai: Great!
Zhang Hai: Great.
Mo: Because the others haven't come yet, I'll introduce you to them later.
Mo: The others haven't come yet. I'll introduce them to you later.
Zhang Hai: OK.
Zhang Hai: OK.
Office etiquette English: how to address each other?
Every office has its own name, and everyone is called by their first names. After listening carefully to what others call them, new employees should do the same.
The company has different regulations on the names or titles of male and female colleagues. New employees should pay attention to the way they address each other and do it accordingly.
If you are in a "title" office, but you call your boss Charlie when you meet alone, you should still call him Mr. Dodd when others are present.
If your company's rule is to address the position, you can call the boss Charlie when you meet alone, and Mr. Dodi when others are present.
If your office is informal, you should still wait for the other person to say "please call me Jim" before you do so, if he has been introduced as "Mr. Kaye"
If your company is casual, you'd better wait until someone introduces you to Mr. Kuye. Before that, you still have to wait for him to say, "Please call me Jim."
Everyone, whether in a formal or informal office, has a name. No assistant should be called "my girl". If the possessive case must be used, she is "my assistant Charlene Marilynn Dangelo Walter" or "my assistant Angela Badarato".
Whether the company has rules or not, everyone has a name. Not every assistant manager can use the name "girl". If the affiliation must be stated, it should be introduced as follows: She is my assistant Charlene Marilynn Dangelo Walter, or my assistant Angela Badarato.
Office etiquette English: a speech to new colleagues
I'm Peter, the sales manager of the company.
First of all, I would like to take this opportunity to welcome you to our company.
As you know, our company is one of the major companies. I know you will be proud to be a member of our company. Keeping the business going has always been my biggest concern. We can never be satisfied with our present achievements. We need to set new goals for ourselves all the time. When you have new knowledge, new ideas and new insights, make full use of them while they are still in your mind.
Work hard, not only for our company, but also for yourself. This is the only way for you and our company to develop continuously.
I welcome you again. From today on, let's work hard for development.
I am Peter, the sales manager of our company.
First of all, I would like to take this opportunity to thank you for choosing and joining our company.
As you know, our company is one of the famous companies, and I think you will be proud to be a member of our company. Developing the company's business has always been my biggest concern. We can't rely on old achievements. We need to keep innovating. You have new knowledge, new ideas and new insights. Please make good use of them before they become obsolete.
Please work hard, not only for the company, but also for yourself. This is the only way for you and our company to grow and develop.
Welcome to join us again. Starting today, let's work together for development.
Office etiquette English: how to get along with colleagues
Office etiquette can make a difference when one employee asks another for help. Although no one likes escapers who never seem to finish their own projects and turn to their peers for help helplessly, most people will voluntarily lend a helping hand to those who have helped him or her.
Office etiquette usually plays an important role when colleagues ask for help. Often no one wants to help those who can't finish their work and are lazy; But most people are still willing to take the initiative to help those colleagues who have helped themselves.
If you know that a colleague is sorting out a big client's file package at lunch time, you will be appreciated if you take the initiative to stay and help, and you will usually be rewarded when you encounter difficulties. I said voluntary because your proposal is not to add up the paid overtime hours. Is to help a colleague in need.
If you know that your colleague has been busy proofreading the client's documents at lunch time and you offer to stay and help him, you will get his gratitude, and you will get his reward when you encounter the same situation. I mean take the initiative, because there is no overtime pay for your assistance. It belongs to helping others in difficult times.
However, if your proposal is accepted, don't store it in your psychological favor bank, and don't remind everyone how helpful you are-you just hope that this favor will be rewarded when you are overworked.
Once your kindness is accepted, don't deliberately recall or remind everyone how you helped them-someone will always repay you when you are at a loss.
Office etiquette English: teaching you how to deal with emergencies.
1. Event: I will attend a business lunch suddenly tomorrow.
Difficulties: Although I want to start a conversation on my own initiative, I have nothing to talk about.
Methods and countermeasures: watch the news of the day and understand the local life.
Practical examples:
Is there anything new?
The new york Times said this morning. ...
2. Event: In the meeting, an introductory speech about the new product must be delivered.
Difficulty: Although the draft was prepared in advance, I was not sure whether I could speak as fluently as the draft at the meeting.
Methods and countermeasures: write the main points of information on paper coherently. Every project should be organized so that others can understand it.
Practical examples:
Let me start with ...
I have three main points to discuss with you.
Is there a problem?
Thank you very much for your concern.
Event: Go to the airport to meet customers.
Difficulties: I didn't know what to say at first, because it was the first day we met.
Methods and countermeasures: take a deep breath and then simply greet each other. Remember to smile.
Practical examples:
Hello, Mr. C.
I guess you must be tired after a long flight.
Did you have a good trip?
Office etiquette English: how to be a good boss
Part of the daily work of most executives is to spend some time with his or her assistant, checking projects, dictating letters, discussing appointments, etc. It is easy for people to forget the nuances in interpersonal relationships, which make these meetings more enjoyable in daily life, but shout, "Jane! Come on in! " Or it is unforgivable to finish a series of things without a smile.
Most business managers work with his or her assistant to handle most daily affairs, including research projects, oral letters, discussion of meeting time and other affairs. It is easy to ignore the harmonious atmosphere between us by holding such a meeting every day. Say, "Jane, come here!" It is unacceptable to order work with a straight face.
At a meeting of project managers, she said, "Susan, the Klaus project needs some attention ... do you think you can fit it into your schedule in the next two days?" Acknowledge that Susan has a timetable, and make requests out of your order again.
At the project manager meeting, you said, "Susan, Klaus' plan needs attention. Can it be included in your plan after two days? " On the one hand, it shows that Susan has a plan, and at the same time, it avoids the imperative tone when making requests.
By stating or asking these requests with "you" instead of "I", you imply that Jane or Susan has a place to participate in this process. If you say, "I want you to come here ..." "I want you to participate in the Klaus project." Your tone will be very different.
When making such a request, using "you" instead of "I" to state or ask questions can imply that Jane or Susan is involved in this project. If you say "I want you to come over …" "I want you to prepare Klaus' plan. "Your request sounds very different!
Extended content: English knowledge of communication etiquette terms
Greetings when meeting.
1. Good morning, Mike. Good afternoon, Harry. Good evening, Mr. Johnson. Is everything all right? /Is everything all right? /How are you? /hello?
B: OK. /I am fine. /ok. /ok. /I'm doing okay. /Not bad. /Not too bad. /Very good. /I am fine. A: What's new?
3. Hello, Bill. How are you? Fine, thank you. What about you? I'm fine, too, thanks.
I haven't seen you for a long time. /Long time no see. /Long time no see. /It's really nice to see you again.
Introduction to first meeting greetings
1. Introduction: May I introduce you to Dr. Johnson? /Mr Ford, this is Mr Johnson. /Mary, I want you to meet Kenny.
When you want to be introduced: Can you introduce me to the young lady who is talking with Mrs. Allen?
3. Confirm whether we meet for the first time:
Have you/each other/Mr. Li/Clark met?
B: No, I'm afraid not. /Yes, we are friends for life.
4. Greetings for the first time:
Hello, Mrs Allen. I'm glad to meet you. B: Hello, Mr. James. Nice to meet you, too. Hello, Mary. Nice to meet you, Kenny.
5. Social greetings between strangers: A: I've heard a lot about you. I hope it's good.
I've been looking forward to meeting you. /I've been wanting to see you.
Regret, sympathy, encouragement
1. Expressing sympathy: I'm sorry to hear that.
Show sympathy when the other person complains: that's too bad.
3. When you hear the other party's failure and want to encourage: it happened. /Relax.
4. Encourage people who lose confidence: You are on the right track.
Say goodbye to ...
1. General farewell words:
See you later (tomorrow). /goodbye. /See you later. /Relax. /Take care. /goodbye. /Goodbye (now). /Bye. /Have a nice weekend (trip)! /Have a nice day! /Good luck! /I'll see you again. /Let's meet again soon.
2. When breaking up pleasantries:
Well, I have to go. I have to go now. I have to go now. /Uh, would you excuse me? /Oh, I'm late. I should be going now. It was nice talking to you, but I really have to go now.
3. Words of concern when breaking up:
Please convey my best wishes to your father. Please give my regards to your father. /I will miss you. /Nice to meet you. /Nice to meet you. /It's my pleasure. /I had a good time today. /Thank you very much for everything. /You've been a great help. I wish you all the best in your new job.
apology
1. General usage of apology:
I am (very/very/very) sorry. /sorry. /sorry. /Please forgive me. /That's my fault.
2. Can't meet each other's expectations: Sorry we can't help you. /I wish I could help you. 3. Seriously apologize:
I really appreciate you giving me so much trouble. I'm sorry to have caused you so much trouble. I can't apologize to you.
4. Apologizing is counterproductive:
I'm sorry, I didn't mean that. /I'm sorry that things have come to this. /I apologize if I hurt your feelings.
5. Ask for forgiveness: Will you accept my apology? /I should apologize to you.
6. When the other party is waiting: Sorry to have kept you waiting.
express gratitude
1. General thanks: Thank you. /Thank you very much. /That's very kind of you.
2. Deep thanks: I really appreciate it. /I cannot thank you enough. /This is a great help. Answer: It's my pleasure. /It's (completely) my pleasure.
Thank you anyway. /Thank you all the same.
Thank you for calling/writing/inviting me/coming/your email/your trouble. Answer: It doesn't matter. /Don't bother.
congratulate
1. The most common congratulations: Congratulations! exist
2. Toast, etc. : cheers! /cheers! /Here's to you! /To your future. /I wish you health!
3. Congratulations on your birthday:
Happy birthday! /Happy New Year! /Happy Valentine's Day! /Merry Christmas! /Happy Spring Festival! /Happy Spring Festival!
4. When the ending is perfect:
That's good! /You are so lucky! /You did it! /You made it! /You did a good job! /good-looking! /Great! /Great! /Great! /excellent! /wonderful! /Neat! /Super!
5. Congratulations on the wedding, etc.
I wish you happiness and success in the future. /Good luck. /I wish you all your wishes come true.
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