Is it really confidential to call 12345 to complain?

Legal analysis: All operators of 12345 are specially trained and will keep the caller strictly confidential.

Legal basis: Provisions of the Supreme People's Procuratorate Municipality on Protecting Citizens' Right to Report Article 2 Citizens who report illegal and criminal acts of organs, organizations, enterprises, institutions and state functionaries to procuratorial organs at all levels according to law are protected by law.

"Provisions of the Supreme People's Procuratorate on Protecting Citizens' Right to Report" Article 3 Procuratorial organs must keep strict confidentiality when accepting citizens' reports and investigating reported cases.

1. The report shall be accepted in a fixed place, with a special person to talk, and irrelevant personnel shall not receive, attend and ask.

2. The receiving and dispatching, unpacking, registration, transmission and storage of report letters, as well as the reception, answering, recording and recording of face-to-face or telephone reports should establish and improve the responsibility system to prevent the disclosure or loss of report materials.

3. The informer's name, work unit, home address and other related information and report content must be kept strictly confidential, and it is not allowed to extract or copy the report materials without authorization.

4. It is strictly forbidden to disclose or transfer the relevant information of the reporting materials and informants to the reported units and informants. When investigating the situation to the reported unit or the reported person, the original or photocopy of the report materials shall not be produced.

5. No unit or individual may trace informants, and anonymous reporting shall not be conducted for handwriting identification except for the needs of investigation.

6. When verifying the situation with the informer, it shall be conducted in a confidential manner and the identity of the informer shall not be exposed.

7, meritorious personnel in the publicity and reward work, except with the consent of the informants, shall not disclose the names and units of informants.