What is the specific process of the third-party logistics company? The more detailed, the better! thank you

1. Various business processes of the company a. Business processes 2. Distribution of traffic network (see attached page) 3. Planning of Logistics Scheme In today's economic society, the logistics industry is in the leading position of the economy and the source of development. Logistics services can penetrate into all aspects of people's lives. The purpose of our service is to control and manage the whole service process based on the customer's demand, through the logistics service contract or the company's internal perfect supporting service system, standards and processes, to provide customers with all-round and perfect system services, to meet the customer's demand to the greatest extent, and to create value-added services beyond the customer's demand on this basis. We have established storage, transportation and other service systems and close cooperative relations in major regions of the country. Whether designing practical logistics solutions for customers or providing "one-stop" logistics services, we will care about the problems that customers care about and discuss and solve them with management experts and logistics experts with our knowledge, experience and wisdom. From logistics information to logistics software development; From action management to action quality control; From network planning to region. We all take the customer management system as the core, and the "Minyuan Logistics Service System" runs through the actual work, which makes the value of customers and us increase continuously. We have a special customer service department, which is mainly engaged in the inspection and improvement of the internal service system, the external customer demand, the satisfaction survey and analysis, the handling of customer complaints, and the development of customer satisfaction logistics service models according to different customers, different products and different needs. Chapter IV Service Commitment The business philosophy of Xiangdong Logistics is to meet customer needs and pursue sustainable management. Our company will devote itself to the long-term development of your company, serve your company wholeheartedly, and make your company and Peng Hong Logistics become good partners of mutual benefit and mutual assistance. To this end, our company has made the following service commitments to your company: a. Effectiveness: make delivery effectiveness according to the traffic conditions of the cities covered by your business. B. Safety (1) Cargo safety ● Design special distribution scheme to ensure cargo safety. ● Do a good job in the insurance of goods and vehicles and claim settlement after the accident, and return the compensation in time. ● If the insurance company is unable to make claims but needs to pay, the responsible person shall be responsible. ● If the goods are lost due to work mistakes, they shall bear corresponding economic responsibilities. (2) Vehicle safety ● Do a good job in vehicle maintenance and check it regularly at least twice a month. ● In case of an accident, the responsible person shall be liable for compensation according to the size of the accident. ● Do a good job in safety publicity education and training to avoid fatigue. The service commitment of Xiangdong Logistics on Line C to customers: standard project standard remarks punctuality rate of transportation ≧98% punctuality rate of waybill as a percentage of total waybill ≧99% accurate delivery of waybill as a percentage of total waybill ≦0. 1% monthly broken box as a percentage of total carrier box 𕫧 Single return rate 100% receipt rate 100% holiday response 100% notice one day in advance or work overtime on holidays. D The members of the project team and their responsibilities are as follows: Job responsibilities: The general manager of the project is responsible for coordinating and managing major projects, and inspecting and supervising the services of Minyuan Logistics. Project manager The project manager manages the daily business of the project, the execution of customer orders and related business information, and coordinates the relationship with customers. Customer service reception consultation, project filing, handling project complaints, cargo damage handling, service index assessment, and completing monthly transportation service report. In addition, (1) the traditional outsourcing logistics operation mode is simple and common. Third-party logistics enterprises independently contract part or all of the logistics business of one or more manufacturers or distributors. Logistics outsourcing can reduce inventory, even achieve "zero inventory", save logistics costs, and at the same time streamline departments, concentrate funds and equipment on core business, and improve the competitiveness of enterprises. Third-party logistics enterprises form long-term cooperative relations with customers in the form of contracts, which ensures their stable business volume and avoids idle equipment. This model is centered on manufacturers or distributors, and the third-party logistics enterprises hardly need to increase special equipment and business training, so the management process is simple. Orders are completed jointly by producers and sellers, and third-party logistics only completes contract services and does not interfere with the production and sales plans of enterprises. At present, most domestic logistics businesses are in this mode. In fact, this mode is not far from the traditional transportation and warehousing industry. This method takes manufacturers or distributors as the center, lacks the cooperation between third-party logistics, and fails to achieve a wider range of resource optimization. The biggest defect of this model is the lack of communication information platform between production enterprises, sales enterprises and third-party logistics, which will lead to blindness of production, waste or shortage of transportation capacity and unreasonable inventory structure. Moreover, according to statistics, the current logistics market is dominated by subcontracting, and the proportion of general agents is small, so it is difficult to form scale effect. [Editor] (2) The second mode of strategic alliance logistics operation is that the third-party logistics, including transportation, warehousing and information operators, form a strategic alliance in the form of contracts, share and exchange internal information, and cooperate with each other to form a third-party logistics network system. The alliance can include multiple transportation enterprises, station and warehouse operators in the same place and different places. Theoretically, the bigger the alliance, the greater the overall benefits can be obtained. For information processing, you can rent an information platform of an information operator, who is responsible for collecting and processing information. You can also connect the * * * shared database of all members in the alliance (technically feasible) to realize information sharing and information exchange. At present, some domestic e-commerce websites generally adopt this model. Compared with the first model, this model has two improvements: First, the information platform is added to the system, which realizes the sharing and exchange of information. Under the guidance of information, each individual entity makes an operation plan and optimizes the resources within the alliance. At the same time, the information platform can be used as a trading system to complete the orders of both producers and sellers and the scheduled purchase of third-party logistics services. Secondly, the entities in the alliance cooperate with each other, and some bill alliances are common, which can reduce intermediate procedures, improve efficiency and make the supply chain connect more smoothly. For example, transportation enterprises operating in various modes in the alliance cooperate to realize multimodal transport, which greatly saves transportation costs. In this way, members of the alliance are partners, carrying out independent accounting and renting services from each other. Therefore, it is sometimes difficult to coordinate their interests. In the case of inconsistent interests, it is limited to realize the optimization of resources in a wider scope. For example, a transport enterprise in place A transports a batch of goods to place B, and there happens to be a batch of goods transported to place A in place B. In order to reduce the vacancy rate, the transport enterprise contracting this business in place B should subcontract this transportation, but it may be difficult for A and B to reach a consensus on the coordination of interests. [Editor] (3) Integrated Logistics Operation Mode The third mode is to form an integrated logistics company or group. Integrated logistics companies integrate various functions of logistics-warehousing, transportation, distribution, information processing and other auxiliary functions of logistics, such as packaging, loading and unloading, distribution processing and so on. , and set up departments to complete the corresponding functions. Comprehensive third-party logistics has greatly expanded the scope of logistics services, provided product agency, management service and raw material supply for the previous manufacturer, and fully represented its distribution and delivery business to the next dealer, completing business flow, information flow, capital flow and delivery simultaneously. The comprehensive logistics project must carry out the overall network design, that is, determine the number, geographical location and work undertaken by each facility. Among them, the system design and function design of the information center and the site selection process design of the distribution center are very important issues. The basic functions of logistics information system should include information collection, information processing, regulation and management. At present, the information exchange of logistics system mainly adopts EDI, radio and Internet. Internet has become the development trend of logistics information platform because of its low cost (relative to EDI technology) and large amount of information. Distribution center is the embodiment of integrated logistics, and its position is very important. It connects logistics, transportation, warehousing and other links. Integrated logistics is the development trend of the third-party logistics, and there are many ways to form it. At present, our country is in the exploration stage, but we must pay attention to avoid repeated construction and waste of resources. According to the current situation in China, the author puts forward the following three schemes: the first scheme is that a project developer invests in building or transforming its own original equipment, improving the comprehensive logistics facilities, and organizing business departments to carry out various functions of comprehensive logistics. This scheme is very suitable for large-scale transportation and storage enterprises in urgent need of transformation, which can make full use of the original resources and have strong competitiveness with its original special strength. The second scheme is that the project developers buy some small storage and transportation enterprises and some production and sales enterprises' original own vehicles and warehouses for reorganization. According to statistics, enterprise-owned vehicles and warehouses account for about half of the total logistics facilities. If this part of the facilities can be incorporated into the transformation, it can directly promote merchants to rent third-party logistics services and activate the third-party logistics market. The third scheme is to combine the original special logistics operators in the form of shares, with less initial investment and short establishment period. After the merger, each individual logistics operator is still committed to its own special projects, and business familiarity is conducive to exerting its core competitiveness. Holding shares can avoid the conflict of interests in the alliance model and is more conducive to cooperation. Logistics activity is a social activity, involving a wide range of industries and regions, so it is necessary to form a network to play a better role. The comprehensive logistics company or group must choose the network organization structure according to its own actual situation. At present, there are mainly two kinds of network structures, one is the mode of large logistics center plus small distribution outlets, and the other is the mode of chain operation. The former is suitable for small areas where merchants and users are relatively concentrated. Choose a suitable location to establish a comprehensive logistics center, set up a number of small distribution points or business departments in various user-concentrated areas, and adopt a unified collection and layer-by-layer distribution model. The latter is to establish chain companies in major cities involved in the business, responsible for the logistics business in the city and surrounding areas, and cooperate with chain stores in different regions. This model is suitable for regional or national logistics, and the chain model can also be compatible with the former model.