Is the interactive service operation center a virtual organization?
Yes Virtual organization relies on modern communication technology, information storage technology and machine intelligence products to realize the traditional organizational structure, functions and goals. In the network environment, enterprises organize production and R&D work in the form of virtual organizations. The interactive service operation center of tax collection and management is a virtual organization adopting cloud services. Supported by tax big data and relying on the electronic tax bureau, we will build an interactive tax collection service with "accurate push, intelligent interaction, collaboration between office and inquiry, and whole process interaction". Tax cadres provide taxpayers with online' companion' counseling and accurate services through real-time voice, video conversation and screen sharing, and integrate intelligent and convenient manual interaction into the whole process of tax service.