Information system operation and maintenance service content

1. Infrastructure operation and maintenance:

1) Basic operation and maintenance: including power supply and distribution system, UPS system, air conditioning system, weak current system and fire fighting system;

2) Hardware facilities: such as server equipment, security equipment, storage equipment, terminal equipment, etc.

3) Network environment: LAN, Internet, network lines, routers, switches, load balancing equipment, etc.

4) Basic software: including operating system, database system and middleware.

2. Application system operation and maintenance: refers to the purpose of correcting hidden errors in the software or improving the adaptability, reliability and function of the application system software after the business application system is put into application.

3. Information resource operation and maintenance: establish various management systems for data operation and maintenance, standardize operation and maintenance business processes, and effectively carry out operation monitoring and maintenance, fault diagnosis and investigation, data backup and recovery, archiving and retrieval. To ensure the normal operation of the database and the continuous and stable operation of the information system.

4. System security operation and maintenance: possible threats can be predicted in advance, and preventive measures can be formulated to prevent intentional or accidental destruction of networks, hardware and files, intentional abuse of software and hardware, information theft, data protection and disaster recovery. Including physical security, operational security, information security and personnel security.