ZTO Express Complaint Phone Number

Zhongtong customer service telephone number is 953 1 1.

ZTO Express Co., Ltd. was established in Shanghai on May 8, 2002. Is a large group company integrating express delivery, logistics and other businesses, with the registered trademark "Zhongtong? "Zhongtong?" .

ZTO Express has become the first phalanx of domestic express delivery enterprises with large business scale and rapid development. In 20 19, ZTO express continued to maintain a steady development trend, with the annual business volume of1265438+200 million pieces, up 42.2% year-on-year, exceeding the industry average growth rate of 16.9 percentage points. Compared with 20 18, the market share increased by 2.3 percentage points to 19.5438+0%.

The profit level maintained a sustained and steady growth, and the adjusted net profit for the whole year increased by 26.0% compared with the same period of last year, exceeding market expectations. In terms of service quality, China Unicom has always maintained a leading position in complaint rate and public satisfaction.

By March 3, 2020, KOOC-0/,Zhongtong had about 30,000 service outlets, 90 distribution centers, about 4,850 network partners, more than 7,700 long-distance buses and more than 2,900 trunk lines.

On the evening of September 2, 2065438/KLOC-0, ZTO Express announced that, based on the development status and trend of the express delivery industry, in order to further maintain the service quality and improve customer satisfaction, the express delivery fee adjustment mechanism was started from June this year 10, and the express delivery fee from the whole country to Shanghai was adjusted. The specific fee adjustment range was implemented by local service outlets according to the guidance and suggestions of the headquarters and combined with their own actual conditions.

Scope: scope:

Domestic express delivery, international express delivery (except the exclusive business of postal enterprises above), engaged in international freight forwarding, warehousing services, sea, air and land handling services, domestic freight forwarding, corporate image planning, marketing planning and public relations activities planning.

Enterprise management consulting, business information consulting, supply chain management, mechanical equipment leasing, mechanical equipment sales, mechanical and electrical products, electronic products, communication equipment, clothing, shoes and hats, office equipment and supplies, design, production, agency and release of various advertisements.