1. Logistics information not updated: due to the untimely update of international logistics information, logistics information may be unavailable for some time.
2. Abnormal logistics: Abnormal conditions during transportation, such as weather and traffic congestion, may cause logistics delay. At this point, you can contact JD.COM Customer Service for details.
3. Loss of goods: If the goods are lost or stolen, there will be no logistics information for a long time. At this point, you need to contact JD.COM Customer Service for consultation and handling.
4. Customs clearance delay: Because international logistics involves customs clearance, if customs clearance is delayed, there will be no logistics information for a long time. At this time, you need to wait patiently and contact JD.COM customer service to understand the progress of customs clearance.