1, clearly express what you want to convey.
Some people are always vague. The word that Xiao Wei fears most in daily translation is "that". Because many people know the cause and effect, they always like to use "that" instead of what the other party knows, which makes me very embarrassed, because I don't know the cause and effect of things. How can I translate it just by "that"? Others like to use "that" as an modal particle. When they say a word, they bring n "that". I often listen in a daze and can't find the central idea that the other party wants to express.
So, you must make it clear. Before you speak, you must make a draft in your mind, make it clear what happened, and make sure that the people you listen to can understand.
Step 2 communicate face to face
With the development of communication means, people seem less and less willing to communicate face to face. When there is anything that needs communication and coordination between various departments, it is usually to send an email or make a phone call. I remember the general manager once said, "A lot of things are made clear face to face. If you want to make a phone call, it's only a few steps away. Some people just send an email without asking. What are you avoiding? " Or how horrible the other person is? "After this lecture, whenever my Japanese boss has any instructions and I want to make a phone call, he will seriously say' face to face'. Because if you make a phone call, you may be forgotten by the parties after the phone hangs up, and you don't pay enough attention to it. But if you use email, many people receive a lot of emails a day, many of which are just a glance, and the effect can be imagined.
Of course, this does not mean that all communication needs to be face to face. If you pay attention to speed, you can use the telephone, but you must be careful not to be ignored. If you pay attention to evidence, you'd better use email, because it's in black and white. Therefore, when analyzing specific problems, you should know how to improvise.
3. About the meeting exchange
Are there many large and small meetings after work? Are you tired of it? The reason why I don't like meetings is that many people often get together for meetings, but in the end I can't solve the problem. Often, it is you who talk to me, or express your opinions or pass the buck to each other. The final summary is "go back and make sure." So I often don't understand the purpose of the meeting. Answering irrelevant questions is the biggest "disaster" of the meeting.
The importance of communication in work II
1, accept the opinions of predecessors with an open mind. For new employees, every employee who enters the enterprise than you is your predecessor, so you should learn from your predecessors with an open mind, and only with an open mind can you get help from others.
2. Learn to listen. Say, everyone can, but not everyone can listen. Listening is an important part of effective communication. Learn to listen, concentrate, understand what the other person wants to say and give the other person a positive answer. Don't "answer irrelevant questions"
3. Learn to smile. No one wants to face a "bitter gourd face". Learn to smile. When you meet in the morning, smile and say "good morning" to your colleagues, so that others will give you a smile when they see you.
4. Learn to appreciate others. Appreciating others is not "flattery", but appreciation from the heart. Appreciating others is a kind of grace, praising others is an open-minded, and one sentence can make people laugh and easily annoy others. Therefore, learning to praise others appropriately is also an art.
5, collective consciousness, for the overall situation. Disagreements with colleagues are inevitable at work, but don't attack colleagues maliciously because of work. At work, everyone thinks about the company. Therefore, colleagues should have a collective consciousness and consider the overall situation. If the atmosphere is bad, we might as well calm down for a while before discussing it.
6. Distance produces beauty. Keep a certain distance from your boss and colleagues, because in a company, if several people get too close, it is easy to arouse the suspicion of colleagues. Therefore, it is better to keep a proper distance when communicating with your boss and colleagues.
7. Learn to apologize. When colleagues get along for a long time, it is inevitable that there will be contradictions. If not treated in time, it will grow into a "tumor." Therefore, when there is a contradiction with your colleagues, put yourself in their shoes and learn to be patient to avoid the intensification of the contradiction. If the contradiction has been formed, you should learn to put down your face, sincerely apologize to your colleagues, and never let malignant tumors grow.
The Importance of Communication in Work
1, recognize your position.
No matter when and where, office workers should remember that they are the assistant of the leader, and they should do things within their own responsibilities seriously and not express their opinions without authorization. To maintain the unity within the management, when reporting to the leaders, asking for instructions and reflecting problems, don't comment on the leaders themselves, don't pass the microphone improperly, and don't say anything that is not conducive to unity.
2. Learn to plan ahead.
Leaders need to face and solve the foundation of interpersonal communication every day. When we get along with colleagues, we should establish the concept of "honesty first", keep our word and make promises to others. Even if you don't do it for some reason, you should sincerely explain it to the other party and get their understanding. Don't be cynical about some small shortcomings and faults of colleagues; There is no need to delve into what you have heard about yourself. You should treat it with a normal heart, if you have it, change it, if you don't, encourage it. Of course, we will inevitably have some bumps with our colleagues at work. At this time, we must learn to take the initiative to find a colleague to reconcile. As long as we sincerely explain to each other clearly, I believe we will win their understanding. In short, tolerance is a virtue that will make people around you respect you more.
Tell the truth, do honest things and be honest.
There are many people who think that we are working around the leaders, and we are people around the leaders, so it is not easy to get close. Therefore, in order to eliminate this misunderstanding of others, we must adhere to the principle of seeking truth from facts when getting along with others, not condescending, not to show off our achievements everywhere, and to maintain a modest, prudent and down-to-earth work style.
4. Caring for others and having a good spirit of cooperation.
In order to better communicate with colleagues, we should work hard on the word "love" and learn to communicate with colleagues, whether it is work or life. When colleagues come to you for advice when they encounter problems in their work, they should answer them patiently, so as to know everything and say everything; When a colleague encounters difficulties in life, he should give timely help mentally or materially to make him feel warm. When some work needs to be coordinated with colleagues, you should learn to take the initiative to take responsibility and don't haggle over every ounce. In this way, colleagues will think that you are a good' partner', so they will be willing to work with you and the work efficiency will be improved a lot.
The Importance of Communication in Work
The office is a functional department, and we will often contact people who visit or do business. When communicating with them, we must grasp the following two principles:
1, pay attention to etiquette, serve with a smile and have a positive attitude.
As the office represents the image of a unit, we must pay attention to our own image, including dress, tone and words. No matter who the visitors are, we should greet them with a smile and leave a good impression on them. Take the initiative to ask visitors the reasons and purposes, and help them provide relevant services as much as possible. When answering the phone, take the initiative to greet the caller and ask him who he is looking for or what he wants to do. The tone should be gentle, not stiff. When necessary, it is necessary to accurately record the important information of the caller and help him to convey or handle it in time.
2. Listen patiently and actively coordinate.
The office often meets some visitors with negative emotions. At this time, we should first be a loyal audience, let them vent their emotions and find out the crux of the problem. If it can be handled, it should actively negotiate with relevant departments to solve it in time; If it cannot be handled or solved for various reasons, we should not only stabilize the mood of visitors, but also be emotional and rational, patiently explain to them and make them satisfied as much as possible. For those unreasonable and deliberately difficult visitors, the best way is to use the strategy of delaying the troops and gently persuade the newcomers to go back first and understand the situation before talking.
The Importance of Communication in Work
Student cadres need effective communication. For example, this year the school issued a notice about the singing contest. Our grade was informed on Sunday, and all the responsible persons made detailed records at the meeting together. However, on the following Sunday, some students who are not grade student cadres knew that there was a singing contest, and some students knew nothing about it. One more thing, one week after the mid-term exam last semester, on my way back from class, I happened to meet the organizing Committee member of a class. She talked to me about the chaotic organization of her class and the unclear division of labor in group day activities. At that time, I was surprised that this problem was not reflected in the speeches of the branch secretaries of the monitor of each class at the regular meeting. The first of these two events exposed the blockage of downstream information, while the latter exposed the lag of upstream information. Information uploading and publishing can not be smooth, which will inevitably lead to the smooth development of the Communist Youth League.
Not only the above two examples, but also many communication problems with college departments, students and tutors. It can be said that our classmates lack a correct understanding and positive attitude towards communication. In today's society, most children are only children, lacking team awareness and communication awareness. In addition, the parents of our children's generation have not cultivated their children's expressive ability. Through observation, we can easily find that many students are good at talking under the stage, especially joking, but once they need to speak in formal occasions, they are tongue-tied. Perhaps these are some reasons for poor communication, but communication is a kind of ability, especially as a student cadre, we must pay attention to cultivating communication ability.
In my opinion, communication at work should at least do the following:
One is to learn to understand.
Before taking over a job, be sure to ask about the time, place, task, purpose, significance and matters needing attention. When you take over, you'd better go through the process in your mind and carefully consider the possible situations and the details you don't know in the process. Only in this way can we know what we are doing, otherwise we can only judge at will when assigning tasks, resulting in a lot of activities.
The second is to learn to ask for instructions.
At work, many things need to be communicated with counselors, or when some decisions need to be made by counselors, student cadres should pay attention to the fact that counselors do not fully understand the whole background and situation of your activities. At this time, it is necessary to prepare the answers to the problems to be solved in advance, and give the pros and cons of each answer and the possible consequences, so as to make teachers have a comparison and choice as much as possible. This can save time for both parties and improve efficiency.
The third is to learn to explain.
Not all students can understand strange terms in the document. As a student cadre, when sending out notices and publicity activities, such as when there is a strategy seminar in our grade, many students can only know what the strategy seminar is for and what its purpose is. These problems need to be explained by student cadres. The more appropriate the student cadres' explanations are, the smoother the activities will be.
The fourth is to learn to listen.
Listening is the key to communication. When we organize our work, we should listen to our classmates' statements patiently, and listen to the key information from their statements, such as "Our class doesn't know what's going on, and the vice monitor is the leader who writes and plans the group day activities, books the school bus and wants to go out". Obviously, this class has a clear division of labor. From this point of view, we can first ask other students if this is the case in this class, and then check with the branch secretary of the monitor and them. At the same time, when listening, don't criticize and interrupt, but concentrate and stimulate the other person's desire to speak.
The fifth is learning feedback.
After finishing your homework, you must give the teacher a feedback and give the classmates an explanation. For example, after a department completes its activities, it needs to be fed back to the Standing Committee and the teacher in charge, and then the Standing Committee will feed back to other Standing Committee members who are not in charge of the department. The feedback from the department (summarize yourself first) includes the advantages and disadvantages of the activity and improvement measures. The feedback between the Standing Committee members mainly lies in the lack of activities and possible problems in other activities, as well as the discussion on preventive measures. The Standing Committee members should play a highly summarizing role here, summarizing the current situation of the secondary committees and how to further guide the work of the departments. Finally, the Standing Committee members will sort out the discussion content of the Standing Committee members and report it to the instructor, and put forward the improvement suggestions of the department in the summary of the regular meeting.
Sixth, learn to hand in materials.
In the work of handing in materials, many students think that the task is over as long as a stack of documents is handed over to the recipient, but I don't think so. Summarized the experience of submitting materials, mainly including the following points:
(1) materials should be arranged in an orderly way, which will be refreshing at first glance.
(2) You can attach a note to the top of the material, clearly stating what this document is about, how it may need to be handled, and the differences between various documents. In this way, the person who receives the document can understand the contents of the document at a glance, and then can start the next work by roughly flipping through it, which saves the trouble that every handler has to take pains to read it, saves a lot of time and improves work efficiency.
Seventh, some other ideas.
(1) Every meeting must be recorded in detail, preferably in electronic form, and sent to members who are not present.
(2) The main student cadres should know the information distribution with their classmates. If they find that the information transmission is incomplete, they must ask the classmate in charge of notification to inform them again. Sticking to it several times will definitely improve the weakened status quo in the process of information transmission.
③ Students should remember to smile when communicating with cadres, and avoid being blunt and commanding.
Student cadres must pay more attention to communication, learn to communicate with others, and learn to speak appropriately, so that students can easily accept our ideas and understand the difficulties of student cadres, which is conducive to the work. Thank this classmate for sharing his experience. (1). How to communicate with children (2). Mandarin handwritten newspaper;