Over the past year, under the correct leadership of the leaders in charge of the Bank and Director Chen, and with the active cooperation of the general practitioners, I was able to do my job well in accordance with the requirements of various rules and regulations in the Bank and the work objectives and plans at the beginning of the year, and strictly demand and restrain myself with the standards of "morality, ability, diligence, performance and honesty" to successfully complete the annual work tasks. Now I will make a brief report on my work and study:
First, strengthen political and professional study and persist in arming our minds with scientific theories.
I'm a clerk, but I'm also party member. At the same time, I also served as the organizing Committee member of the Party branch of this department and the liaison officer for building a clean government.
In daily work and life, I can fulfill my duties, learn with virtue and wisdom, take the initiative to organize the political theory and business study of my department every Tuesday, and do a good job in recording, checking and evaluating the study record book of all staff. At the same time, according to the requirements of the bank, the electronic and paper versions of political learning and the development of party style and clean government construction will be submitted to the discipline inspection and supervision office.
Post-prison center, a small political group, has become a common practice in studying political theory and business, and has developed good habits over time. In July this year, our branch was also rated as a "learning party branch" under the jurisdiction of the whole province. The regularization and institutionalization of political theory study has promoted the effective implementation of our responsibility of "performing duties according to law, putting the system first, serving in a civilized way and promoting harmony".
Second, profoundly grasp the key point of system supremacy.
At present, banks at all levels continue to strengthen the work of post-supervision centers, further clarifying the key points of strengthening and improving work style and responsibilities under the new situation. I believe that strengthening the implementation of the system is a favorable guarantee for doing a good job in accounting and financial supervision. Leaving the system supervision is tantamount to building a car behind closed doors. So I can stick to the principle, be unselfish and act according to the system. Sometimes, it is inevitable to offend people for a while, but I clearly believe that as long as it is for work and public interest, they will understand and understand the ruthlessness and sentimentality of principles and systems in the future. In the work, only a ruler can measure it to the end, so as to ensure the orderly and scientific development of all work. After working in the post-supervision center for several years, I deeply realized the core values of grassroots central banks in performing their duties.
Third, strive to play an exemplary role of being strict with yourself.
The particularity of the banking industry determines the importance of perfecting its internal control and restraint mechanism. Therefore, based on my work experience of more than 20 years and the current business development needs, I think it is very timely, important and necessary to strengthen the system construction. Only by establishing and perfecting various rules and regulations can there be rules to follow. During this year, I assisted the section chief and comrades to inspect and investigate the main business links, important positions and key positions of the department, further strengthen people's ideological education and professional ability training, strengthen supervision process management, and plug all loopholes and dead ends. For the business of business departments, strengthen the supervision and inspection of the implementation of rules and regulations, and track the depth and breadth of inspection. Give full play to the effective role of post supervision inspection system of grass-roots central banks.
Fourth, actively make suggestions for building a harmonious and civilized department.
As a deputy, you should be biased and work hard. Always worried about team building. Sincerely unite colleagues and create a harmonious department. This year, although some achievements have been made, the achievements are attributed to the correct leadership of the bank leaders and the hard work of all directors and comrades. I just did something that I could wholeheartedly, which was far from the requirements of the organization and comrades at the same time.
Summarizing today's achievements is to better carry out new work and accept new challenges tomorrow. In the new year, I must first strengthen my study, because learning ability is the concentrated expression of an operator's morality, ability, diligence and sincerity, and it is also the core competitiveness of a team organization.
How to write personal work summary of bank president
I still remember when I left school, my teacher told me to be a dedicated person after I joined the work. I still remember that on the first day of my job, the leader taught me earnestly: I should be a dedicated person after I take up my job. With the teacher's entrustment and the expectation of the leader, I went to the front desk of the savings counter. I made up my mind to dedicate my ideals and love to this three-foot financial counter that concerns thousands of families, and send a warmth to customers with my full enthusiasm. In order to improve my business skills, I used my spare time and spare time to practice, and both counting money and abacus were upgraded to the first-class skill operation level, and I was rated as an excellent teller. Superb skills improve the speed of handling business, enhance accuracy, reduce the waiting time of customers, and win the trust and welcome of customers.
Because of his outstanding work performance, he was promoted and appointed as the head of the branch by the leaders of our bank in xx. In this post that combines risk, responsibility and pressure, in order to urge myself to enter the work role as soon as possible, I first ask myself to maintain and carry forward the work style of hard work in party member. In learning, we should constantly adapt to the needs of the development of the new situation, devote all our spare time to learning, so as to be good at learning, suffer from thinking, focus on action, and constantly improve our ability to perform our duties in practice; Secondly, we advocate "humanized" management and interpret the concept of service with "heart" at work. In terms of service, the concept of "customer-centered, attentive service and caring management" is put forward, and the working connotation of "no small matter in banking service, details are the key" is summarized from practice, which has played a guiding role in improving the service quality of sub-branches. In management, the humanistic management concept of "creating environment, cultivating ideas, inspiring morale and rallying people" is put forward, which has played a positive role in creating a positive and harmonious atmosphere and building a first-class staff.
On June+10, xx, 5438, due to the need of work, he was transferred to the branch as the president of the branch. Among the branches of our bank, the branch is a traditional old branch, and its deposits and operating performance are among the best in our bank. "How to better manage the branch? How to go further? " Like a stone on my mind, with the care and help of the leaders, I quickly turned pressure into motivation and gradually integrated into the new working environment.
According to the working characteristics of sub-branches, advocating sub-branches is not based on how profound the service concept is and how complex the service connotation is, but on how to achieve the ultimate service based on long-term persistence. At work, employees are often warned by the formula 100- 1=0. In my opinion, if the customer is not satisfied once in the 100 service, the customer will be hurt and the service effect will be zero. Only when customers are satisfied can "repeat customers for the first time" become "repeat customers". Practice has proved that good service is valuable.
We make every effort to innovate the service model, subdivide customers into six categories, such as gold customers, general big customers, basic customers, potential customers, risky customers and scattered customers, and constantly supplement and improve the "customer files", laying a solid foundation for the implementation of differentiated and personalized services throughout the Bank, constantly innovating in high-end customer maintenance and marketing, and gradually exploring a set of our own methods. Reduce the number of customers by re-creating service processes and service models and setting up lobby managers. Carry out district services and set up self-service areas, cash business areas, non-cash business areas and personal financial management areas; Establish a rapid response mechanism for personal VIP customer information, realize the overall linkage between the front desk and the account manager, realize the differentiation of service level and service products, and form a unique workflow and mode of the branch.
With the care and support of the superior leaders and the unremitting efforts of all the staff, the sub-branch realized that the deposit balance increased from less than 1 billion yuan per year to 1 billion yuan per year, and the new deposit share and total deposit amount were among the best in the whole bank for many years, and it was awarded the titles of "advanced unit" and "excellent unit" in succession. Since 1998, I have been awarded the honorary titles of "Advanced Individual", "Young Post Expert" and "Excellent party member" by our bank every year. In 20XX, he won the "May 1st Labor Medal of our city" and was awarded the honor of "* * * Model of Production Ethics" in the activity of striving for excellence by municipal authorities.
How to write personal work summary of bank president
Leaders: Hello everyone!
In 20XX, I was in charge of funds and security. Over the past year, under the correct leadership of the provincial and municipal associations and the Party Committee of X Rural Commercial Bank, they have actively and wholeheartedly performed their duties, which has promoted the steady development of the business operation of XX Rural Commercial Bank. My personal study and work in 20XX are summarized as follows.
I. Personal learning situation
Over the past year, I have persisted in studying the spirit of the xx Congress and the xx Plenary Session of the Party, actively participated in the Party's mass line education and practice activities, carried forward the fine style of keeping close contact with the masses, consciously practiced the Party's purpose, strengthened the cultivation of party spirit, actively searched for gaps and deficiencies, constantly reformed my outlook on life and values, and firmly established party member's sense of purpose of serving the people wholeheartedly. While strengthening the study of political theory, combined with the needs of our own work, we should not forget the study of professional knowledge in our affairs, conscientiously implement the management systems, regulations and methods of provincial and municipal associations, and improve our professional quality. Through study, I try my best to play a good role in my work, pay attention to the exchange of ideas among team members, take the initiative to be the monitor's staff and assistant, boldly manage the work in charge, and create a good working environment with team members.
Second, I am in charge of the basic situation of the fund organization and security work.
(A) the organization of funds
1, overfulfilled the plan. At the end of the year, the deposits of the county's business outlets
The balance is XX million yuan, a net increase of XX million yuan, an increase of XX% compared with the beginning of the year, and an increase of XX million yuan in the same period, completing XX% of the plan issued by the Municipal Associated Press.
2. The market share ranks first in the county.
First, the market share of total deposit balance is XX%, which is XX percentage points higher than the beginning of the year and XX percentage points higher than the average share of credit cooperatives in the city.
Second, the net increase of total deposits accounted for XX% of the market share, which was XX percentage points higher than the end of last year and XX percentage points more than the average share of credit cooperatives in the city.
Third, the market share, net increase and growth rate of rural commercial banks rank first among county financial institutions.
3. Civilized and standardized service management has been strengthened.
First, XXX company was hired to conduct XX quality service training and supervision for the county's business outlets, with remarkable results.
Second, the XX department checks the civilized and standardized services of the county's business outlets on a monthly basis, evaluates and issues special allowances for civilized and standardized services for employees of various business outlets on a monthly basis, and reports the inspection on a quarterly basis.
Third, XX Sub-branch was awarded the title of "Civilized and Standardized Service for Township Outlets" by the Provincial Banking Association, and XX Sub-branch was awarded "Top Ten Outlets" by the Municipal Banking Association.
(2) security.
1, implement the responsibilities and clarify the post safety management responsibilities.
First, the county bank signed five safety responsibility letters with branches and employees, including safety target management.
Second, all business outlets have signed defense agreements with local police stations and defense units.
Third, the leaders in charge and the security section chief, the security section chief and the guards signed a letter of responsibility for the management of qiāng bombs.
Fourth, the business outlets and the monitoring center of the Municipal Associated Press signed the Agreement on Safety Responsibility for Remote Attendance, which fulfilled their responsibilities and ensured the safety of business libraries and self-service banks without accidents.
2. Strengthen inspection and implement the safety system.
The first is to carry out on-site inspections.
The second is to carry out off-site inspections.
Third, every month, the leaders in charge of the county bank and the chief of the security section make surprise inspections on the management, storage and escort of the ammunition of the team qiāng.
Fourth, conduct a comprehensive and thorough inspection of ATMs in the county every month.
Fifth, often organize the investigation of fires and hidden dangers. Timely rectification of hidden dangers found in the inspection.
3. Be vigilant and organize emergency drills. In order to improve the ability of employees to deal with emergencies. All business outlets have carried out targeted emergency plan drills to improve employees' ability to deal with emergencies.
4. Strengthen management and correct violations in time. The safety inspection was carried out x times throughout the year, and the inspection coverage rate reached X%. * * * If X people are found, based on the principle of giving priority to education, supplemented by punishment, the performance salary of X people will be deducted by XX yuan.
Third, shortcomings in the work.
Although I have made some achievements in my 20XX years of work, I still have a certain distance from the requirements of my superiors.
First, the study of political theory is not deep enough, the depth and breadth are not grasped enough, and the learning content is not systematic and extensive enough.
Second, the business study is not diligent enough, and there is still a certain gap with the needs of the reform and development of rural commercial banks.
Third, the pioneering consciousness is not strong, the working methods need to be improved when dealing with problems, and sometimes there is a rush for success.
Four. Cause analysis of existing problems
The main reason for the problems is subjective factors.
First, the study of political theory was not put in an important position, and the study and ideological transformation were relaxed.
Second, the concept of purpose has been diluted. If you don't strengthen the further transformation of world outlook, outlook on life and values, you think that you have worked hard, which sometimes leads to the lack of in-depth work and the inability to meet the status quo, which leads to the desalination of innovation consciousness.
Third, self-discipline has been relaxed, and it has not played a good role, which has led to its passivity in work and increased the difficulty of work.
Verb (abbreviation of verb) rectification measures
As the president of XX, I want to be a good staff member and assistant of the Party Committee, take a correct position, take the initiative and accept the opinions of the masses with an open mind. As far as the deposit and safety work I am responsible for is concerned, I will do the following work well in the future.
(A) to further improve the work style, enhance the consciousness of theoretical study. To improve political acumen and political discrimination, and to establish a scientific world outlook, outlook on life and values, we should take solving practical problems in our thinking and work as the starting point, and improve our work style and work effectiveness as the end result. In particular, we should work hard to integrate theory with practice, constantly improve the effect of theoretical study, and realize the unity of theory and practice.
(two) to further strengthen safety management, enhance the safety awareness of employees. First, it is necessary to carry out safety education for all staff on a monthly basis, so as to keep the alarm ringing. Second, regular on-site inspections should be carried out to urge all employees to improve their safety awareness. Ensure safety and no accidents.
How to write personal work summary of bank president
1. Strengthen self-cultivation and improve management level.
Actively participate in the theoretical study of the Central Group of the Party Committee, adhere to the combination of centralized study and self-study, and actively participate in various centralized trainings organized by provincial branches. The study contents mainly include leadership, management, innovative thinking, business strategy and tactics, and venture capital. During my study in Changzhou Training Center, I systematically studied management theories and cases, broadened my horizons, enriched my knowledge and improved my management level.
Adhere to honesty and self-discipline, set an example, work diligently, stick to their posts, reassure party committees and satisfy comrades in charge of work. As a member of the leading group of the branch, we should not only set an example, but also do a good job of unity and be a good staff and assistant. I can unite well with all the members of the team, actively listen to your opinions with an open mind, consciously safeguard the unity and cooperation of the team, resolutely obey the resolutions of the party Committee, and never engage in specialization. Can actively think and solve problems in their own work, dare to take responsibility and successfully complete all work.
2. Close to the market, close to customers and establish Scientific Outlook on Development.
According to the division of work, 1 month is in charge of the company's business department, real estate finance business department and other departments. 1 month launched the "open door" competition, which laid the foundation for the healthy and stable development of the business throughout the year. In the process of business development, the bank has always established Scientific Outlook on Development, identified the focus of business development, actively expanded the market and focused on customers, initially completed market and customer segmentation, and conducted a large-scale and detailed investigation, sorting and segmentation of customers with deposit balance exceeding 6.5438+0 million yuan (inclusive). In view of the current customer structure of our bank, we will formulate a specific marketing plan: to provide "smart financing" services for high-end and high-quality customers, such as customers in transportation, commerce and other industries, major customers in outlets and key customers. , improve the marketing level, so as to enhance the customer's satisfaction and dependence on our bank; For ordinary customers, we will launch a special activity of "activating small and medium-sized accounts and enhancing their contribution", strengthen communication through telephone calls and visits, focus on promoting the Bank's featured businesses and products, market and activate accounts in time, and enhance their contribution to the Bank. For sleeping users, activate first, improve the account utilization rate, gradually tap the potential and increase the stock. In the development of real estate finance business, the management strategy of "persuading and researching market segments, researching and integrating resources, and optimizing credit structure" was adopted, and large customers such as high-quality customers and foreign trade development companies were vigorously developed, and high-quality real estate resources were fully reserved, which promoted the healthy and steady development of personal housing loan business. At the same time of business development, we attach great importance to adjusting the credit business structure and optimizing the allocation of credit resources. According to the different credit ratings of customers, the interest rate will be adjusted to different degrees within the scope stipulated by the bank, and some enterprises with small assets, average operation and little contribution to the bank will be gradually withdrawn, and limited resources will be invested in high-quality customers and resources to realize value with limited resources. At the same time, on the basis of consolidating and excavating the original customers, we innovated the marketing mechanism, actively expanded new business areas, cooperated with the national industrial policy and the credit policy of the Head Office, increased the investment in credit funds for key industries and key customers, and promoted the gradual rationalization of the customer and business structure.
3. Improve risk awareness, strengthen risk management, and strive to achieve "double decline".
In 20xx, the Bank took improving asset quality and preventing cases as one of its important tasks, further intensified its work, stepped up its pace, adopted effective measures and established a long-term mechanism, thus pushing forward the "tough battle" of resolving non-performing assets and preventing cases. According to the overall arrangement of the Head Office to carry out the tough battle of "reducing non-performing loans, grasping management and promoting development", the Bank put forward the working idea of "innovating supervision methods, strengthening supervision, expanding supervision scope and ensuring supervision effect", taking ensuring the quality of credit assets as the starting point and foothold, and carrying out risk management around "reducing the stock of non-performing loans and curbing new non-performing loans". Take the initiative to think and innovate at work, always pay equal attention to prevention beforehand and management afterwards, and put risk prevention throughout the whole process of credit management. While making every effort to reduce the stock of non-performing loans, we will strengthen the early warning and basic management of normal and incremental loans, and strictly perform credit supervision duties from three aspects: before, during and after lending to ensure the stable operation of credit business. At the same time, actively carry out the promotion of "Risk Management Platform Project", strengthen basic management and internal control construction according to the requirements of institutionalization, standardization and refinement, complete various preparatory work such as on-site document preparation and risk platform construction, and * * * prepare on-site documents 120. At present, the trial operation has ended and the promotion work is progressing smoothly, laying a foundation for comprehensively improving the risk prevention and control ability and promoting the healthy development of the business.