How to reply to foreign trade mail skillfully

When answering the customer's email inquiry, if there is anything unclear, please ask by email to attract his attention. If you reply directly by email, you may get the result of sinking into the sea, because you are led by the customer. You can also try to ask the guests if they have their own freight forwarders, and ask the customers according to the situation in the country where the guests are located. Ask him to confirm, is it FOB? EXW？ Or CIF?

When the things to be confirmed are confirmed, we will make a formal quotation. If there is a mode of transportation, how much freight will it cost? If the product drawings on the quotation sheet are not clear, attach clear ones separately, and use ps to compress the size but not the resolution.

It is best to follow up the quotation in time after it is issued. Make a phone call. Making a phone call may be more useful than sending ten emails. Customers hear your voice, you register, customers will remember you more easily, and emails may never remember you.