955 1 17*24-hour online customer service
955 1 1 is the service hotline for Ping An Property & Casualty to realize nationwide dispatching. Whenever and wherever you have a phone or mobile phone, you can call 955 1 1 to inquire about the claims of Ping An Auto Insurance. In addition, Ping An Property & Casualty Customer Service Hotline 955 1 1 can solve a series of issues such as pre-purchase consultation, post-purchase verification and report acceptance for the insured. With 955 1 1, car owners who have insured Ping An Auto Insurance can enjoy convenient national compensation service. As a link between the front and back of Ping An Auto Insurance, 955 1 1 has upgraded and integrated the customer service system of Ping An Auto Insurance.
Ping 'an Auto Insurance Claims Inquiry System
Ping An Auto Insurance Claims Inquiry System is an online claims inquiry tool launched by Ping An Insurance. If the car unfortunately enters the claim stage, the owner can quickly query the date, location, informant, driver, accident frequency, accident cause, claim progress, claim total amount and other information by logging into the auto insurance claim inquiry system. It is very convenient to provide assistance to policyholders at all stages of auto insurance claims 7X24 hours a day, and some cities can also inquire about auto insurance underwriting information.
In addition, Ping An Online Claims System also improves the transparency of claims and the timeliness of claims management and control. Why? First of all, the claims process of Ping An Online Claims System is all online and completely transparent. If there is a problem in any link, Ping An managers can find and solve it in time. For example, online real-time survey can correct the loss estimation deviation of expatriates in time, greatly improve the accuracy of claims, and thus safeguard the interests of customers more effectively. Secondly, Ping An Online Claims System can not only prompt every customer's accident times in time, but also consult the customer's previous information about accidents, and discover insurance fraud such as repeated reporting in time, so as to improve the supervision of Ping An Insurance Company and ensure the safety of customer claims information.
Ping An Auto Insurance Consultant reminds car owners that because the premium of compulsory insurance can fluctuate with the number of accidents, the number of claims will affect the cost of car owners' renewal. Therefore, car owners should regularly log in to the auto insurance claims inquiry system to master the situation of auto claims, and once they find that the car has been cheated, they can report the case to the public security organ in time.
There is a classic selling quotation in the insurance industry: buying insurance is like preparing an umbrella on a sunny day. This sounds reasonable, because no one can predict when the rainstorm will come unexpectedly. However, when the storm really comes, you open it and see if it is an umbrella full of holes or an umbrella made of thin paper. What should you do? In fact, there are not many claims details that are closely related to your own interests, but these details can often determine the success or failure of buying an insurance policy. Ping An Auto Insurance is more reasonable and humanized in details.
The first claim: after a traffic accident, the site should be properly protected and insurance policies and insurance premium receipts should be provided. After the accident is handled, the insurance company should fill in the incident and fill in the accident notice.
Step 2: Verification: After receiving the report, the insurance company will send people to the scene for investigation or to the transportation department to understand the accident, and at the same time determine the loss of the vehicle and estimate the reasonable cost. When the insured vehicle is damaged due to an accident within the scope of insurance liability or the property of a third party is damaged, the principle of giving priority to repair should be adhered to.
The third step is compensation: total loss: after all the losses of the vehicle occur, if the insured amount is equal to or lower than the actual value at the time of the accident, compensation will be made according to the insured amount; After the total loss of the insured vehicle, if the insured amount is higher than the actual value at the time of the accident, compensation shall be made according to the actual value at the time of the accident. Partial loss: if the insured vehicle suffers partial loss, the insured amount reaches the actual value at the time of underwriting. No matter whether the insured amount is lower than the actual value of the accident, the compensation for some losses shall be based on the actual repair cost.
Step 4: Time of payment: The insured fails to claim compensation from the insurance company within 3 months from the date when the insured vehicle is repaired or the accident is settled, or fails to receive the due compensation within 1 year from the date when the insurance company notifies the insured to receive the insurance compensation, which is regarded as an automatic waiver.
Tip: Ping An Auto Insurance Company has specially developed different types of claim inquiry channels and tools for Ping An Auto Insurance. Consumers can check the progress of claims as long as they log in to Ping An Insurance Claims System.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.