Call the "100 1 1" telephone charge line to provide the national "one-card charge" recharge service for China Unicom users.
Call the "100 10" customer service hotline, and follow the voice instructions to enjoy the services provided by customer service representatives, such as business consultation, business self-acceptance, complaint reporting, etc.
Call the "100 18" customer club hotline, and you can enjoy membership services such as communication, business travel, leisure, entertainment, tourism, finance, insurance and transportation, and experience an extraordinary and distinguished life.
Extended data:
Basic service content:
1, phone bill inquiry
Provide query services for all services of China Unicom, such as current phone bill inquiry, balance inquiry, total and detailed monthly phone bill inquiry, detailed monthly phone bill inquiry and arrears inquiry.
2. Transaction negotiation
Provide consulting services such as network coverage, business introduction, business handling, tariff standards, new business and major customer business of all services of China Unicom.
3. Commercial acceptance
Accept business acceptance services, such as reporting downtime, business opening/closing, etc. No identity documents are required, and cash transactions and bank transfers are not involved.
4. Complaint statement
Accept users' complaints and suggestions on the network status, call quality, roaming problems, telephone charges disputes, service quality and work improvement of Unicom's various telecommunications services.
5, the user pays a return visit
Provide customer complaints, reports and replies, user consultation and other active call-out services.
Baidu Encyclopedia-China Unicom Customer Service Hotline
Baidu Encyclopedia-100 10