I. Functions and advantages of the platform
Bozhou 12345 nets Online Complaint Platform provides a convenient and efficient complaint channel for citizens. Citizens only need to log on to the platform and fill in relevant information to submit complaints to relevant departments. The platform will handle complaints in a timely manner and feed back the results to the complainant to ensure the protection of citizens' rights and interests.
In addition, the platform has the following advantages:
1. Real-time interaction: citizens can communicate with government departments in real time through the platform to understand the progress of problem solving and put forward their own demands.
2. Anonymous complaints: The platform supports anonymous complaints to protect citizens' privacy and safety.
3. Data analysis: The platform will make statistics and analysis on complaint data to provide reference for government decision-making.
Second, the complaint process
When citizens use the complaint platform in Bozhou 12345 nets to make complaints, they should follow the following steps:
1. Login platform: citizens need to register and log on to the complaint platform in Bozhou 12345 nets first.
2. Fill in the complaint information: according to the platform prompts, fill in the complaint content, contact information and other related information.
3. Submit a complaint: after confirming that the information is correct, submit a complaint to the relevant department.
4. Waiting for handling: waiting for the government department to handle the complaint and paying attention to the handling progress.
5. Check the feedback: After the government departments have completed the processing, citizens can log on to the platform to check the processing results and feedback.
Third, matters needing attention
When using the complaint platform in Bozhou 12345 nets, citizens should pay attention to the following matters:
1. Ensure the contents of complaints are true and accurate, and avoid false or malicious complaints.
2. Abide by the platform regulations and civilized language, and do not make personal attacks or insults.
3. Respect other people's privacy, and don't disclose other people's personal information.
To sum up:
The complaint platform in Bozhou 12345 nets provides a convenient and efficient complaint channel for citizens, who can reflect various problems and put forward opinions and suggestions through this platform. When using the platform, citizens should abide by relevant regulations to ensure that the contents of complaints are true and accurate. Government departments should deal with citizens' complaints in a timely manner and feed back the results to the complainants, so as to promote the improvement of government work and services.
Legal basis:
Constitution of the people's Republic of China
Article 4 1 stipulates that:
People's Republic of China (PRC) citizens have the right to criticize and make suggestions for any state organ or state functionary; Any state organ or state functionary has the right to lodge a complaint, accusation or report to the relevant state organ for illegal or dereliction of duty, but shall not fabricate or distort facts to make false accusations or frame up.
For citizens' complaints, accusations or exposures, the relevant state organs must find out the facts and be responsible for handling them. No one can suppress it, and no one can retaliate.
People who have suffered losses due to the infringement of civil rights by state organs and state functionaries have the right to compensation according to law.
People's Republic of China (PRC) supervision law
Article 35 provides that:
The supervisory organ shall accept the report or report and deal with it in accordance with the relevant provisions. If it is not under the jurisdiction of this organ, it shall be transferred to the organ with jurisdiction for handling.