1. License fee: 4S stores use their strong position and asymmetric information to forcibly charge a "license service fee" several times higher than the market price in the form of bundled sales or format contracts. The essence of charging license service fees is to make up for the lost profits of 4S shops in car prices.
2. Financial service fee: Many 4S stores encourage consumers to borrow money to buy a car, and no matter what kind of car loan, 4S stores will charge different amounts of financial service fees. This fee has nothing to do with manufacturers and banks, and it is one of the important sources of profit for dealers.
If it is financed through the financing platform of the automobile 4S shop, the 4S shop can charge a certain fee, but it needs to list the service items and contents and issue the corresponding bills. If consumers apply for loans at banks, then 4S stores should not charge. If the 4S shop intentionally conceals the charging items in advance, consumers can complain about rights protection.
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According to the Law on the Protection of Consumers' Rights and Interests, operators who use standard terms should fulfill the obligation of reasonable prompt and explanation. If they fail to fulfill this obligation, the standard terms will not have legal effect on consumers unless they agree.
4S stores need to inform consumers and get their consent when charging service fees. If the 4S store does not clearly inform the consumer before signing the contract, the consumer has the right to refuse to pay the fee.
Laws and regulations do not stipulate that 4S stores must handle authorized services, so consumers certainly have the right to refuse to buy such value-added services. The 4S shop's behavior of forcing consumers to buy services and charging in disguised form has violated the Provisions on Administrative Punishment for Price Violations, and car buyers can complain to relevant departments to safeguard their legitimate rights and interests.
People's Daily Online-Licensing fee/service fee Have you ever been "tied" when buying a car?
People's Daily Online-Auto 4S shop forcibly collects the service fee for licensing: the willful price increase is as high as 40 times.