2. Refer to the official social media accounts of Tik Tok group purchase, such as Weibo and WeChat official accounts, browse the published contents and reply messages, and mention the name or contact information of the person in charge.
3. Ask if you can provide the contact information of the person in charge through the customer service channel of Tik Tok group purchase. The customer service team can usually help get the correct contact information or convey the problem to the person in charge.