According to your description, I suggest you refer to the following information:
First, running large programs such as games, the CPU, graphics card and other hardware devices of the machine will run at high speed, thus generating a certain amount of heat. This is a normal phenomenon, please feel free to use it;
Second, HP computers generally use small and efficient fans to dissipate heat; When the fan drives the air to dissipate heat, there will be slight noise due to the friction between the air and the fan blades; After the machine is used for a period of time, lint and dust will accumulate in the vents and fans of the machine, which will hinder the air circulation and lead to the continuous temperature rise. Because HP's computer will intelligently adjust the fan speed to dissipate heat according to the temperature, the machine will have the phenomenon of fan running at high speed to dissipate heat, so the machine will be hotter than before. If the machine has high temperature problems, I suggest that you operate as follows:
1. Raise the bottom of the notebook or add a cooling base to keep the ventilation smooth;
2. Upgrade the anti-virus software of the machine and carry out comprehensive anti-virus:
3. Close the startup items that are not commonly used, as shown below:
Press Win R to call the running window, enter msconfig, click OK, select the Start tab, cancel the program that does not need to be started, and then click OK to close the startup of this program.
4. If the temperature of the machine is still high after the above operations, I suggest you try to save important files first and reinstall the operating system of the machine to see if it has improved. If there is still no improvement after reinstalling the operating system, I suggest you try to contact the local gold medal service center to clean up the dust. For the contact information of the Gold Medal Service Center, you can choose your province and city and the product type you use through the following websites:
/zh/support-drivers/e support/as CPPS . html
I hope the above reply can help you.
If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network and ask an online engineer to help you solve the problem further.
More product information is available in www.hp.com.cn/800..