Case Xiao Wang, an employee of a shift in Baosteel Steelmaking Plant, was praised by his colleagues for his hard work and was promoted to vice monitor. This time, Xiao Wang's work enthusiasm is even higher. After work, he also took the initiative to sign up for the advanced skills college class. In the summer of 2007, due to the hot weather, Xiao Wang's lover suffered from heatstroke at work, so Xiao Wang was very busy at home and abroad, tossing and turning all night and hardly sleeping. The next day, Xiao Wang wanted to ask for leave, but considering the actual situation in the factory (lack of manpower), he didn't ask consciously and continued to work. Because of poor rest, Xiao Wang was a little distracted in production, which led to a group of production data records errors and sent them to the branch leaders by email. Later, the leaders of the branch criticized Xiao Wang mercilessly and deducted his bonus of 100 yuan, which was reported in the whole factory as a typical case. Xiao Wang thought he could be promoted to monitor by his own performance, but later the leader appointed Xiao Li as the team leader. So Xiao Wang thought that the leader was deeply concerned about the last incident, so that his future was greatly affected. Since then, Xiao Wang has often complained that his hero is useless, his work attitude is obviously pessimistic, and his sense of loss is enhanced. He even didn't go to the senior technician class. Answer: 1. Case study: 2. Case evaluation: 3. Reference points: