General Process Reengineering Model michael hammer's Four-stage Model
Although michael hammer did not systematically summarize the methods and steps of inductive process reengineering, some scholars summarized a four-stage model for him by studying his works and deeply understanding michael hammer Thought.
In the first stage, determine the reengineering team: produce the reengineering leader, appoint the process director, appoint the reengineering manager, set up the steering committee, and organize the reengineering team if necessary.
The third stage, redesign the process: hold a redesign meeting and use various ideas and methods to reconstruct the process.
The fourth stage, start reengineering: explain the reasons for reengineering to employees, publicize the prospects and implement reengineering. The first stage of Joe Pepa and Philip Rowland's five-stage model, creating the environment. It is divided into six sub-steps: establishing a vision; Get the support of relevant management; Make plans and implement training; Determine the core process; Set up a project team and designate the person in charge; Understand the vision, goal, necessity and plan of reengineering.
The second stage is process analysis, diagnosis and redesign. It is divided into nine sub-steps: establishing and training re-engineering team; Set the result of process reengineering; Diagnose existing processes; Diagnose environmental conditions; Looking for benchmarks; Redesign the process; Considering the existing labor force according to the new process; Considering the existing technical level according to the new technology; Test new process design scheme.
The third stage is the redesign of organizational structure. It is divided into six sub-processes: checking the human resources of the organization; Check the technical structure and capability; Design new organizational forms; Redefining posts and training employees; Organize work transfer; Establish and improve new technology infrastructure and technology application.
The fourth stage, the pilot and transformation stage. It is divided into six sub-processes: the pilot selection process; Establish a pilot process team; Identify customers and suppliers participating in the pilot process; Start the pilot, supervise and support the pilot; Test the pilot situation and listen to feedback; Determine the conversion order and organize the implementation in order.
The fifth stage is to realize the vision. It is divided into four sub-processes: evaluating the effectiveness of process reengineering; Let customers perceive the benefits of process reengineering; Mining the efficiency of new processes; Continuous improvement.
Generally speaking, the five stages should be promoted in sequence, but according to the respective conditions of enterprises, the five stages can be promoted in parallel or cross. Therefore, the five stages are not a locked linear process, but a continuous regeneration process of mutual integration and circular advancement. William J. Kaidinger's Six-stage Model William J. Kaidinger and others summarized the six stages and 2 1 task of BPR after investigating the practical experience of 33 consulting companies in implementing BPR. The first stage, conception. It includes four tasks: obtaining managers' commitment and management vision; Identify opportunities for process reengineering; Understand the potential of information technology/information system; Select the process.
The second stage, the project started. It includes five tasks: informing shareholders; Establish a reconstruction team; Formulate the project implementation plan and budget; External customer requirements of the analysis process; Set performance targets for process innovation.
The third stage, analysis and diagnosis. Includes two tasks: describing the existing process; Analyze existing processes.
The fourth stage, process design. It includes four tasks: determining and analyzing the preliminary scheme of new technology; Establish the prototype and design scheme of the new process; Design human resource structure; Analysis and design of information system.
The fifth stage, process reengineering. It includes four tasks: reorganizing organizational structure and operating mechanism; Implement information system; Training staff; Switch between old and new processes.
The sixth stage, monitoring and evaluation. It includes two tasks: evaluating the performance of new technology; Turn to continuous improvement activities. Rui Mingjie and Yuan's Seven-stage Model
In China, Rui Mingjie and Yuan studied the steps of process reengineering earlier, and they thought that process reengineering should include seven stages, 365,438+0 sub-steps. The first stage, set the basic direction. It is divided into five sub-steps: defining the strategic objectives of the enterprise and decomposing the objectives; Establish the organization of the reengineering process; Set the starting point of the conversion process; Determine the basic policy of process reengineering; The feasibility analysis of process reengineering is given.