1, Respect principle: In the process of consultation, the consultant should always respect the rights and dignity of the visitors. This includes protecting their privacy and confidentiality. Consultants should ensure that the personal information of visitors is not leaked or abused, and abide by relevant laws, regulations and ethical standards.
2. Principle of goodwill: Consultants should treat visitors with goodwill, carefulness and responsibility. They should show concern and understanding for visitors and provide active support and help. Consultants should try their best to create a safe and comfortable environment so that visitors feel respected and accepted.
3. Principle of neutrality: Consultants should remain neutral when dealing with consulting issues, and do not take sides. They should avoid judging or criticizing tourists' opinions, beliefs or behaviors. The consultant's goal is to provide objective and neutral advice and guidance to help visitors better understand and deal with their own problems.
4. Principle of informed consent: Before consultation, the consultant should inform the visitors of the purpose, process, possible risks and benefits of consultation and obtain their informed consent. Psychological counselors should explain the specific contents and methods of counseling to visitors to ensure that visitors fully understand and agree to participate in counseling. Only in this way can we build trust and cooperation between the two sides and ensure the effectiveness and sustainability of the consultation.
5. Responsibility principle: Consultants should be responsible for their own actions, abide by professional standards and professional ethics, and accept supervision. They should constantly improve their professional knowledge and skills to ensure the provision of high-quality consulting services. At the same time, psychological counselors should also accept peer evaluation and supervision to ensure that their behavior conforms to ethical requirements and provide the best help and support for visitors.
The characteristics of psychological counseling:
1, personalized service: one of the characteristics of psychological counseling is to provide personalized service. Each visitor's psychological problems and needs are unique, and the counselor will make a comprehensive evaluation according to the age, gender, cultural background and psychological problems of the visitors and formulate a personalized consultation plan.
2. Interdisciplinary integration: The second feature of psychological counseling is interdisciplinary integration. Psychological counselors usually have a multi-disciplinary knowledge background, such as psychology, education, sociology, medicine and so on. And can comprehensively use the theories and methods of these disciplines in the consultation process to provide visitors with more comprehensive and in-depth psychological consultation.
3. Pay attention to interpersonal relationships: psychological counselors pay attention to the development of interpersonal relationships during the consultation process. Good interpersonal relationship is the basis of psychological counseling. Psychological counselors will communicate with visitors with sincerity, respect, listening and affection to establish a good trust relationship. On this basis, psychological counselors will provide targeted advice and guidance for the psychological problems of visitors.