Responsibilities of the company's front desk work

Responsibilities of the company's front desk (7 general remarks)

In the rapidly developing society, people gradually realize the importance of job responsibilities, which can improve the vitality of internal competition and better discover and use talents. So how to formulate job responsibilities to play its greatest role? The following is my collection of the company's front desk job responsibilities (generally 7), welcome to learn and refer to, I hope to help you.

Responsibilities of the company's front desk 1 1, complete the company's administrative affairs and daily affairs in the department. (including attendance, performance management, formulation and communication of official documents and announcements, meeting arrangements, etc.). , to assist the company to deal with all kinds of emergencies. )

2. Assist the superior leaders to do a good job in housekeeping and safety management, and be responsible for the company's asset management, procurement, management and distribution of office supplies and labor insurance supplies, so as to save costs and make rational use of the company's resources;

3. At the same time, be responsible for sending and receiving the express mail of the company.

4. Contact the reception departments externally, receive visitors, answer telephone calls, answer inquiries, transmit information internally, cooperate and assist in interview reception, meetings, training, organize and arrange company collective activities, holiday condolences, etc. , and assist the leadership to coordinate the relationship between the various departments of the company.

5. Dock with relevant personnel of human resources administration in Nanning company headquarters to ensure timely and accurate information.

6. Complete other tasks assigned by the superior supervisor.

Responsibilities of the company's front desk 2 1. Organization of meetings and activities: responsible for the corporate culture construction of the company, including the organization, publicity and arrangement of various public relations, publicity, demonstration, style and other activities inside and outside the company; Responsible for the organization, arrangement and service of various meetings of the company.

2. Goods management: responsible for the procurement, registration and write-off management of office supplies, low-value consumables and office equipment of the company; Make a plan for office supplies and report it to the director for approval; Do a good job in monthly distribution, deployment and storage, establish a complete registration system, and ensure that the accounts are consistent with the facts.

3. Environmental sanitation: responsible for the supervision and management of office order and environmental sanitation of the company and the field headquarters.

4. Security: Responsible for the company's security. Formulate safety and fire prevention system, and be responsible for the company's fire prevention, theft prevention and other safety work; Arrange holiday cleaning and safety. On duty.

5. Data management: responsible for filing the project data.

Responsibilities of the company's front desk 3 1, responsible for the maintenance of daily office environment: health inspection, green plant maintenance, etc.

2. Responsible for the application, purchase and reimbursement of administrative items: organize activities such as office supplies, fruits and employee birthday parties;

3. Responsible for the purchase, procurement and inventory of fixed assets;

4. Responsible for the implementation of material reservation and business reception.

Responsibilities of the company's front desk 4 1, responsible for the management and implementation of the company's daily administrative affairs, and ensuring and maintaining the normal operation of office equipment, facilities and networks;

2. Responsible for the procurement, inventory and daily management of office supplies, fixed assets, low-value consumables, welfare gifts and other materials;

3. Responsible for external liaison, daily reception and other outreach work;

4. Responsible for drafting, compiling and publishing internal official documents of the company, receiving and processing external official documents, and managing company files;

5. Make plans for corporate culture construction and related activities according to the company's development requirements, and organize and promote corporate culture construction and development (corporate culture promotion in official WeChat account);

6, complete the temporary things issued by the superior leadership.

Responsibilities of the company's front desk 5 1, fully responsible for the investment promotion of the company's workshops, office buildings and dormitory buildings in the park, and completing the investment promotion target on time;

2. Be responsible for drawing up the annual work plan, achieving the work objectives and managing the park operation;

3, responsible for the daily work of the management office, organize the implementation of safety and fire inspection and management, deal with all kinds of emergencies;

4. Responsible for public order management, cleaning, greening and maintenance, and operation and maintenance of houses, equipment and facilities in the park;

5. Responsible for team building, improve the cultural quality, work ability and business skills of managers, and do a good job in the assessment of departmental employees;

6. Responsible for the visit and reception of the park and the communication and coordination of relevant government units;

7. Implement and assist in improving the company's various management systems and operational procedures.

Responsibilities of the company's front desk 6 1, registering customers' inquiries, suggestions and complaints, tracking, coordinating and handling problems;

2. Responsible for managing and maintaining customer data and customer relationships;

3. Be responsible for the connection between property delivery and property management company;

4 responsible for the supervision, inspection and assessment of the service quality of the property service company, and organize the customer satisfaction survey.

Responsibilities of the company's front desk 7 1. Receive and review daily complaint records, inspection reports and management logs, and follow up;

2. Prepare and arrange the staff scheduling table of this department, and be responsible for arranging, guiding, supervising and assessing the work of the staff of this department;

3. Handle the owner's complaints and record them. Stop illegal operation or behavior in time or deal with it according to regulations, and report important events to the service manager;

4. Require department personnel to issue payment notices of various fees to the owners on time, urge subordinates to collect all property service fees and other fees in time, count the collection rate of various fees and report to the service manager;

5. Track the emergency and report to the service manager;

6. Prepare the annual work report of the department;

7. Be familiar with the management system, charging standards, customers and the planning of the jurisdiction, the distribution of all kinds of houses and public facilities, and master the direction, location and distribution of all kinds of pipelines;

8. Organize and arrange to collect, sort out and archive the owner's files (including decoration) and various forms and records in the service office on a regular basis to ensure the completeness and effectiveness of the archive records;

9, responsible for regular statistics, analysis of service quality, and put forward the rectification plan;

10, responsible for the daily training of employees in this department, making training plans, and implementing them after being approved by the service manager;

1 1. Assist the engineering department to organize major, medium and minor repairs and updates of buildings, facilities and equipment within its jurisdiction, as well as the owner's decoration review, supervision and management;

12. Complete other tasks assigned by the leaders.

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