Service Introduction+Family Number Service (FNS) allows customers to define the telephone numbers of several relatives or friends they often contact as family numbers. When customers call these phones that have been set as home numbers, they can enjoy more favorable telephone charges than ordinary phones.
Business introduction+
Shenzhouxing's familiar number service (FNS) allows customers to define the telephone numbers of several relatives or friends that they often contact as home numbers, and when customers call these phones that have been set as home numbers, they can enjoy preferential telephone charges compared with ordinary calls. Up to 9 serial numbers can be set.
Tariff standard+
1, voice communication fee
Call type
charging standards
Local caller
0. 19 yuan/minute, domestic long-distance charge: 0.07 yuan /6 seconds.
Local call
be free of charge
Call the province
0.39 yuan/minute (all inclusive)
Call the province
be free of charge
2. SMS communication fee
Customers who send and receive short messages to their home numbers are still charged according to the normal short message charges.
3, modify the family number fee
Customers can set 9 domestic telephone numbers as home numbers, and modify them 9 times for free (including setting and modification). Charge 1 yuan/time after 9 times.
4. From March 1 2008 to June 30, 2008, the Shenzhou Hangchang listening card family number was used for free calls in the province. Before June 30, 2008, all home number customers roaming in the province (excluding local) caller: 0.39 yuan/minute (all inclusive), free of charge.
Set to use+
1, set the family number
Shenzhouxing customers dial 13800 138000 to set the home number locally.
Precautions:
(1) Up to 9 home numbers can be set, and the home numbers can only be various domestic phones (IP phone, information station number and special service number 120, 1 19,1/kloc-0,/kloc-0.
(2) The Shenzhouxing family number can only be set, modified and queried locally;
(3) When the fixed telephone is set as the home number, the local area code should be added before the number;
(4) The family number set by the customer will be stored in the system. Therefore, even after the customer handles the card replacement business, the original family number still exists and does not need to be reset.
Step 2 use
When dialing the home number, customers must dial it directly without any prefix, otherwise they will not be able to enjoy the home number call discount. For example, if a customer sets a fixed telephone number in different places as a family number, and then dials this number through 1795 1IP phone or 12593 preferential Shinkansen, the basic mobile phone bill does not enjoy the preferential service of family number.
Step 3 investigate
Customers can call 13800 138000 to inquire about the family number setting.