1. If you receive the deduction from Tenpay Guangdong Tianchen Co., Ltd., you must first know the deduction in advance. Maybe the platform made a mistake in malicious deduction, or maybe your own number was stolen.
2. If the platform work error leads to the deduction, you can take a screenshot of the deduction record, consult the customer service in official website and ask the specific reasons for the deduction.
3. If your account is stolen and charges are deducted, contact customer service, freeze the account, and call the police directly if the amount is large.
To buy a mobile phone, you need to go to a regular store channel to buy it.
It is suggested that the majority of mobile phone users should not buy counterfeit mobile phones produced by informal manufacturers, because these mobile phones are likely to be implanted with Trojan horse programs and deduction chips. Once these chips are started, it may lead to the problem of charging fees for some mobile phone software.
Remember, remember, don't click unknown links.
Consumers should immediately delete the multimedia messages or garbled codes sent by strangers, and don't open them. If you click on a link from an unknown source in a short message, the malicious program behind the link will automatically run, resulting in an amazing traffic fee or the amount of e-wallet being deducted.
This situation is very common in daily life. When SMS receives unknown link information, many users who are not shy will be driven by curiosity, and clicking on the link will lead to unknown charges.
Refuse to download resources from unknown websites.
Users should also pay attention to the security of downloaded software. Now many websites on the Internet can provide free downloads of mobile phone resources. When downloading some software, many Trojan viruses have actually been implanted.
Therefore, when downloading software or other mobile phone resources, smartphone users must pay attention to downloading resources through regular websites, and do not download resources through some unknown websites casually.