/index.shtml
Basic problems of broadband payment
Who can use broadband payment?
A: Broadband PayPal can be used by broadband users all over the country. Among them, broadband users include:
(1) After opening the broadband internet service provided by provincial operators, users can use the broadband account provided by the operators to directly log in to the broadband portal of provincial operators for consumption, or they can use the above broadband account to register in the broadband portal of provincial operators and use the registered account to log in to the website for consumption.
(2) The user purchases the prepaid card provided by the operator of the bank, uses the prepaid card to register in the broadband portals of various provinces, and uses the registered account to log in to the website for consumption.
(3) Users purchase the consumer card provided by the operator, and directly log on to the website for consumption without registration.
How do I choose my province?
A: Broadband users in Guangdong, Sichuan, Fujian, Hunan, Zhejiang, Jiangsu, Shanghai, Beijing, Hebei, Heilongjiang, Shandong, Henan and Liaoning should directly choose their provinces to enter the next stage of consumption; Broadband users who are not connected to other provinces can choose "center" in the province selection to enter the next consumption.
How do I choose my province?
A: China Telecom Internet Star users in Guangdong, Sichuan, Fujian, Hunan, Zhejiang, Jiangsu and Shanghai should directly choose their provinces to enter the next stage of consumption;
China Telecom Internet Star users who are not connected to other provinces can choose "Center" in the province selection to enter the next consumption;
If you are a broadband user of China Netcom in Beijing or Hebei, please directly select your province to enter the next consumption;
China Netcom's broadband payment service in other provinces is under intense access, so please pay attention to the latest developments.
Payment process related issues
Why can't users log in with the correct user name and password and the page hasn't changed?
A: This may be caused by the network environment of the client, the operating system and browser used by the user, or the user forgot to enter the "verification code". In addition, users can also be advised to log in several times, and the problem may be solved.
What should the user do if he is prompted to download a security certificate or plug-in when paying?
A: In the payment system, in order to ensure the security of users' accounts, security certificates are adopted for some pages or plug-ins are needed to prevent number theft. When users visit these pages, they will be prompted to download security certificates or plug-ins. The user only needs to click "Yes" at this time, and the system will download the certificate or plug-in (this window may pop up many times, and the user only needs to click "Yes" all the time). After downloading, the communication between users and these security protection pages is encrypted, which will not cause the leakage of important information.
What is a "credit line"?
How to apply for credit?
A: In order to avoid the loss caused by a large amount of recharge after the number of legitimate broadband users is stolen, Tencent has restricted the recharge service of Q coins. Each payment account or QQ number can be filled with a certain amount of Q coins at most in each natural month, and the limit varies from place to place. The current limit is: Hebei broadband users can recharge 30 yuan at most every month; Guangdong broadband users recharge 50 yuan at most every month; Other regions can recharge 200 yuan at most every month. In addition, local operators may separately impose some restrictions on the recharge of Q coins. Please consult your local operator for details.
When I recharge Q coins, the system prompts me that I have reached the recharge limit. Why?
A: In order to avoid the loss caused by a large amount of recharge after the number of legitimate broadband users is stolen, Tencent has restricted the recharge service of Q coins. Each payment account or QQ number can be filled with a certain amount of Q coins at most in each natural month, and the limit varies from place to place. The current limit is: Hebei Netcom users can recharge 30 yuan at most every month; Guangdong Telecom users can recharge 50 yuan at most every month; Other regions can recharge 200 yuan at most every month.
In addition, local operators may separately impose some restrictions on the recharge of Q coins. Please consult your local operator for details.
Hope to adopt.