In case of decoration problems, if you want to complain, you can call the hotline 123 15 to report to the consumer association; You can also call the local media and reflect some problems through interviews.
China Consumers Association was established in the State Council in June, 5438+0984+02. At the same time, it is also a national social organization that conducts social supervision on goods and services and protects the legitimate rights and interests of consumers. It can be said that it was recommended by relevant government departments, people's organizations, news media, consumer associations of provinces, autonomous regions, municipalities directly under the Central Government and cities with separate plans, and consumer representatives from all relevant parties through consultation.
Consumers' associations shall perform the following public welfare duties:
1, provide consumers with consumption information and consulting services, improve consumers' ability to safeguard their legitimate rights and interests, and guide civilized, healthy, resource-saving and environment-friendly consumption patterns;
2. Participate in the formulation of laws, regulations, rules and mandatory standards related to consumer rights;
3 to participate in the supervision and inspection of goods and services by the relevant administrative departments;
4, the legitimate rights and interests of consumers, to reflect the relevant departments, inquiries, suggestions;
5, accept consumer complaints, and investigate and mediate complaints;
6. If the complaint involves the quality of goods and services, a qualified appraiser may be entrusted for appraisal, and the appraiser shall inform the appraiser of his opinions;
7. Support the injured consumers to file a lawsuit against acts that harm the legitimate rights and interests of consumers or file a lawsuit in accordance with this Law;
8. Expose and criticize behaviors that harm consumers' legitimate rights and interests through mass media.