1 1 183, the customer service hotline of EMS, a brand of China Post Express Logistics Co., Ltd., provides services such as door-to-door collection, email inquiry, consultation and complaint, and only charges local telephone charges.
Call 1 1 183 from a landline or mobile phone. After the connection is made, press 1 to enter "Pick-up at Home" and tell the customer service staff the address, contact person and telephone number to pick up the parts. Press 2 to enter "Mail Inquiry", enter the mail number to be inquired, and press # to end. Press 3 to enter "Consultation and Complaint", and you can consult or complain about the related business of postal express. Press 8 to broadcast in English. Please press 9 to listen again.
Transport type of postal express:
EMS can be divided into two types: air EMS and land EMS. The time limit is the next day in big cities, the second day in rural or remote cities, and the third day in remote cities and villages. The top right corner of the express bill is marked with the words "domestic standard express" (there are also domestic standard express in this province, but it is not air).
The time limit of terrestrial EMS is: 2 days in neighboring cities, 4 days in remote cities, 3 days in ordinary cities, and after 1-2 days in rural areas. The upper right corner of the express bill is marked with the words "domestic economic express".