A real estate agent refers to a natural person and legal representative who acts as an intermediary to facilitate real estate transactions and collect commissions in transactions such as the sale, lease and transfer of houses and land. Anyone engaged in real estate sales belongs to a real estate agent. The following is an internship summary of a real estate agent, and the harvest and feelings of doing this job.
How time flies! In a blink of an eye, I have joined Luoyang Lichen Real Estate Agency Co., Ltd. for about 2 months. Now the internship is almost over and I will officially work. A new job means a new starting point, new opportunities and new challenges. Let yourself find your place in the big waves.
The four-year college life is coming to a successful conclusion, which is a witness that we face the future and look back at the past. It's a graduation internship. Graduation practice is an important link in the school training plan and teaching plan, the unity of theoretical knowledge and social practice, and an essential transitional stage for students to move from school to society.
Real estate agency is a platform organization established for buyers and sellers of real estate, and has the obligation to ensure the safe transaction of buyers and sellers. The real estate agent's specific business is to help the seller register the listing information, publicize and publish and ensure that the listing is true and effective; Help buyers find and recommend suitable and ideal houses, and lead buyers to inspect houses on the spot, guide and facilitate transactions; The economic income of real estate agents is mainly the commission of intermediary services, which is 2% according to the current market practice (according to the transaction price of the house, the buyer is composed of 1% and the seller is composed of 1%). The main business processes are: guest house development, guest house registration, information return visit and feedback, house inspection, tripartite negotiation, contract signing, lending, property delivery, etc. In the middle and early stage, the intermediary mainly does some teller work: printing contract information, sorting out housing information, updating LCD scrolling information, etc. However, in the middle and late period, under the leadership of the leaders, I participated in specific flexible work such as showing customers the house, negotiating, signing contracts, lending, and property delivery.
Now I am happy to summarize my internship report. It let me know about society in practice, let us learn a lot of knowledge that we can't learn in class, broaden our horizons and increase our knowledge, which laid a solid foundation for me to go to society and basically achieved the internship purpose required by the school. And in this period of work, I have benefited a lot, working with many experienced young professionals, and gained a lot of practical work experience and professional knowledge.
In order to express the joy of our harvest, we will talk about our feelings in several parts and report on the internship.
I. Introduction of the Company
During this period, through the joint efforts of the leaders and employees of Luoyang Lichen Real Estate Agency Co., Ltd., with the care and support of people from all walks of life, it has gradually developed. There are three branches, including Jiamaying Road Store, Tanggong East Road Store and Lichun Road Store. The business scope mainly includes the sale of second-hand houses, housing leasing, housing agency, loan guarantee for residents, transaction procedures, wholly-owned housing acquisition, consulting, etc. The company actively participates in social welfare activities and contributes to social employment.
Which is related to the immediate interests of consumers in the real estate industry? Food, clothing, housing and transportation? Industry? , is rapidly integrating into the information age. The emergence of intelligent community, local area network, project website and developer website fully shows that the organic combination of real estate and network is gradually improving.
With the advent of the information age, enterprises will inevitably accelerate into the information network age. Enterprises need to build an information network with its own characteristics, automated business processes and modern management. In modern enterprises, information management plays an increasingly important role.
Online real estate agency system has the characteristics of saving time, being quick and convenient, and accurate and timely information. Real estate agency management system is a network-based management information system, including the design of foreground application and the development of background database. It requires the database to have the characteristics of good data consistency, simple and friendly foreground application interface and perfect functions. Through the real estate intermediary system, users can publish information such as house buying, selling, renting and demand, and can also inquire about the house information published by other users. Using this online real estate agency management system, we can realize a variety of functions such as unified information release, browsing and maintenance. Make real estate agents get rid of a lot of manual writing operations, provide all kinds of statistical information quickly, accurately and conveniently, give full play to the advantages of computer networks, realize resource sharing and collaborative work, make real estate agency management modern, standardized and scientific, and bring more convenience to users!
The goal of real estate agency management system is to improve the work efficiency of real estate administrators, and it has the function of managing and maintaining information such as the sale, lease, demand and area of houses. Ordinary registered users can publish the functions of selling, renting, asking for rent, purchasing information and deleting their own demand information through this system, and can modify personal information.
Second, the content of the internship
1, step on the board
After going out for three days, you can have a general understanding of the surrounding housing situation, such as the specific location of the community, the average house price, supporting facilities, etc., in order to prepare for receiving customers in the future and better perform the duties of property consultants.
2. Editing and sorting of houses
Housing is very important for the intermediary, and it is also relatively confidential, because if there is no housing, you will not have the house that the customer needs, and you will not succeed in the transaction. In other words, the entire development scale of a real estate agent is completely determined by the housing. There are three ways to obtain the housing, one is to buy the housing directly from the developer, the other is to obtain it from some websites such as 58 Tongcheng, Jiji.com, Renmin.com and SouFun.com, and the third is to obtain it through the registration of government agencies. Of course, this is only the most embryonic stage of housing acquisition. After the house is recovered, it has to go through a lot of screening. Look at the registration information of the householder, see if it is possible to sell or rent, and call to confirm. These are the most important ways to obtain housing, and some directly indicate the intention of selling or renting to the company. We are registering and recommending houses.
3 Publish high-quality houses on the Internet
By publishing some houses with better cost performance on the Internet, we can increase the probability and frequency of receiving calls, further improve our house-viewing volume, thus laying a solid foundation for interested customers to visit houses on the spot in the future and facilitating buyers and sellers to sign contracts.
There is also the problem of bank loans. Therefore, it is necessary to master some bank terminology and bank credit control procedures. Because every time I deal with the bank staff, the bank staff will tell us some professional terms of the bank, many of which I learned in school, but I didn't actually master and use them flexibly. If you can master it skillfully and use it flexibly, you can be more comfortable in negotiations and look at these things at a higher level than the other party.
Make a real survey of the house.
Through the actual investigation, we can know the internal situation and external environment of the house more clearly. Taking some photos can not only make customers in the store have a clear understanding of the house and attract their attention, but also upload the pictures to the internet to increase the number of customers' clicks. The ultimate goal is to promote the signing of contracts between buyers and sellers.
6 go out and put up a sticker
In addition to posting houses online, posting them outside is also a good way to increase your viewing volume and make a better performance. Some elderly customers generally don't often use the internet to find the ideal house they want to buy. Posting outside will attract their attention, so that they can catch this part of the intended customers in time, improve their orders and make greater contributions to the company.
Print some high-quality houses and update them in time, and post them on the recommended wall of the store.
When customers see these high-quality houses in the store, they will be more interested in asking about the specific situation of the houses, so as to better understand their needs and purchasing psychology, and lay a solid foundation for the buyers and sellers to reach an agreement and sign a contract in the next step.
8. Call the customer to pay a return visit and communicate with the landlord.
After showing customers the house on the spot, calling customers on the same day or the next morning will not only make customers feel that they are greatly respected, but also better grasp their purchasing psychology and needs, so as to determine the target housing and recommend it to interested customers. This is more conducive to customers and landlords to reach an agreement and improve the transaction rate.
9. Relevant business training
During the internship, the company will arrange some professional authorities in the transfer of second-hand houses and the skills of viewing houses to provide relevant business training for new and old employees, so as to improve the overall quality of employees, and then prepare for responding to customers' questions more calmly and improving the rate of issuing orders.
There are many trivial matters, so I won't elaborate on them one by one. Difficult things in the world begin with ease, and great things in the world begin with detail? . This also made me deeply realize that there is a certain distance between the actual work and the knowledge in books, and I need to study harder and practice constantly, and I need to be more careful and patient. Sometimes I do something wrong. I know I still have many shortcomings, so I will work harder in the future. I believe that diligence can make up for it, make progress every day and do my part for the company. In my future study and work, I will be more strict with myself, study with an open mind and strive for greater progress in all aspects. From this internship, I realize that the real purpose of our study and internship is to combine what we have learned in college with more practice, and to test the truth with practice, so that an undergraduate can have a strong ability to deal with basic practice and more systematic professional knowledge.
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