My fishing boat certificate is not verified by the Fisheries Bureau. Which department should I complain to?

My fishing boat certificate is not verified by the Fisheries Bureau. I should call the government hotline 12345 to complain for help. According to the relevant public information, the hotline 12345 is classified and integrated into a non-emergency government hotline set up by various departments at all levels to provide the public with services such as business inquiry, consultation, complaint, help-seeking, public service, collection of opinions and suggestions, and public opinion survey.