Organization setup of Enshi Power Supply Company

In September, 2005, the company started the power supply service "Intimate Project" with the main content of "Intimate with customers, intimate with the government and intimate with employees". More than 20 million yuan was invested to build power supply windows and bases, and 3 1 standardized urban and rural business windows were built, which better solved the problems of customers' difficulty in paying electricity bills, inquiring and consulting, and applying for installation and maintenance. Take the lead in opening the 95598 power supply service hotline, and transform it according to the unified standards of the whole province, so as to meet the requirements of "ten promises of power supply service", realize 24-hour power supply duty and fault repair in urban and rural areas, and the customer satisfaction rate reaches over 99%. Hexagonal Pavilion Power Supply Station won the title of City Standardization Business Demonstration Window of State Grid Corporation of China, and Cuiba Power Supply Station won the title of Rural Standardization Business Demonstration Window of State Grid Corporation of China. The company always adheres to the concept of "Enshi electric power serves Enshi", and through the implementation of "two reforms with the same price", the power consumption burden of farmers is reduced by more than RMB150,000 per year. Nearly 40 million yuan was invested in the construction of new socialist countryside, including waterfront corridor, Jiang Yan Road, Shizhou Avenue, Dongfeng Avenue and Jingui Avenue, the reconstruction of old cities and the construction of supporting power facilities in new cities, and 3 million yuan was invested in the construction of rural roads and flue-cured tobacco houses. After completing the rural "electricity to the home" project, 1362 households without electricity bid farewell to the days of lighting with oil-resin kerosene lamps, enjoying the fruits of modern civilization equally and truly feeling the benefits brought by "new countryside, new electricity and new services". In 2006, the company won the honorary title of "qualified unit of democratic appraisal style" with the first place in the city, and passed the appraisal of "Looking Back" with the first place in the city in June 2007.