Mainland China: 95 188 press 1 to transfer to manual service. You can make complaints, feedback relevant opinions, and ask questions related to Alipay.
Flower bud/loan bud: 95 188 press 2 to transfer flower bud/loan bud manual service.
Online merchants: 95 188 press 3 to transfer to online merchants, including online merchant loans.
Tips: At present, the only official customer service hotline of Alipay is 95 188. Please don't trust any other hotline number to avoid revealing personal information.
1. First find the Alipay APP on your mobile phone, and then click to enter Alipay.
2. After entering Alipay, enter customer service in the search box of Alipay's main interface.
3. After entering the customer service, my customer service will appear, and then click my customer service.
4. After clicking on my customer service, drop it down to the bottom level, and then you will see online customer service, and click online customer service.
5. Click Online Customer Service, then enter customer service in the search box, and then click Send. Then there will be a connection or no manual help. Click Connect Customer Service II.